Jacqueline Bonifacio
Rodeo,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant / PSR
Sutter Pacific Medical Foundation
San Francisco, CA
10.2023 - Current
- Manages rooming and patient flow by preparing and escorting patients to the examination rooms.
- Provides clinical support and patient care by obtaining appropriate identification and medical information from the patient and or their family/support team.
- Administers injections and take vital signs
- Answers phone and relates messages as appropriate; retrieves, enters, updates, and transcribes patient data in the electronic health record system (EHR); reviews and revises patient appointments
- Prepares and completes accurate documentation related to patient care, including healthcare activities, administration of medications and communication with patients.
- Ensures the routine and priority tasks are completed within established departmental time frames.
- Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment and exams rooms after each visit.
- Inspects and calibrates equipment accordingly for proper operation and records the quality control (QC) results, reporting any malfunctions to the supervisor.
Certified Medical Assistant
Carbon Health Urgent Care
San Francisco, CA
07.2022 - 10.2023
- Scheduled appointments for patients via phone and in person.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Documented notes during patient visits.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Educated patients about medications, procedures and physician's instructions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Identified patients using proper procedures prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Prepared and packaged specimens for courier transport.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Certified Medical Assistant
Worksite Labs South San Francisco School District
09.2021 - 05.2022
- Assist customers in monitoring mid-turbinate COVID-19 test
- Responsible for the accurate and complete documentation in the accessioning log, lab log, and any other site documentation as delegated by the Lead Medical
- Assistant and Regional Site Director
- Ensure proper and complete patient identification on requisitions and specimens
- Responsible for specimen labeling and preparation for laboratory analysis
- Perform clerical duties necessary for specimen processing e.g
- Filing or scanning paperwork
- Operating Accula test machine for rapid test and sending results to clinical laboratory specialist
- Perform other job-related duties as assigned.
Housekeeping Attendant
Hyatt Hotels Corp
San Francisco, CA
01.2011 - 03.2022
- Removed trash from rooms and replaced liners to wastebaskets.
- Polished and sanitized floors, counters, bathtubs and window sills.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Interacted pleasantly with clients and guests when performing daily duties.
- Furnished guests with clean linens and supplied rooms with toiletries.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Replenished guest supplies and amenities.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Informed supervisor when supplies were low.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Washed and polished glass windows and doors to keep entryways clear and professional.
Certified Medical Assistant/Records
Orinda Care Center
Orinda, CA
04.2021 - 10.2021
- Prepares Quality Assurance Performance Improvement (QAPI) checks for completeness and accuracy
- Take the initiative to perform any task that will assist co-workers in maintaining patient flow and office operations
- Provide records as requested by health providers and administrative staff
- Organize, Plan, and prioritize and complete work to meet established objectives
- Prepares reports for QAPI meeting
- Assists in developing interventions to achieve goals
- Make sure that work meets quality standards
- Assembles medical record folders in proper order
- Strong attention to detail
- Always ensure availability of an adequate supply of blank charts for new admissions in the nursing station chart rooms
- Ability to learn to utilize various types of electronic or manual recording and information systems used by the facility.
Certified Medical Assistant
Pediahealth Medical Group
Daly City, CA
11.2020 - 12.2020
- Prepare patients room prior to their arrival
- Taking vital signs of newborn to adult
- Documenting patient chief complaint and history using SOAP procedure
- Assisting Physician with well-baby checkup and Health Care Maintenance
- Giving recommended vaccines by age according to CDC guidelines
- Administering Tuberculin Purified Protein Derivative (Mantoux) intradermally
- Vision and Hearing test
- Hemoglobin test
- Taking telephone calls and scheduling patients
- Restocking medical supplies
Education
Certification - Phlebotomy Technician
Bay Area Medical Academy
San Francisco, CA12.2022
Medical Assisting/EKG - Medical Assisting
Northern California Nursing Academy
Daly City, CA12.2020
High School Diploma -
Nuestra Senora De Aranzazu
Manila, Philippines01.2007
Skills
- Injection Administration
- Electronic Charting
- Butterfly Venipuncture
- Flexibility and Adaptability
- Vitals Collection and Documentation
- Multitasking and Prioritization
- Appointment Scheduling
- Updating Medical Records
- Practice Fusion, Qbench (EMR)
- Bilingual
- Medication Administration
- Point of Care Testing
- Cleaning and Sanitizing
- Wound Care
- Procedure Assistance
- Operating EKG Equipment
- Specimens Collection and Processing
- Patient Scheduling
- Injury Treatment
- Centrifuge Operation
- Payment Processing
- Drawing Blood
Certification
- Certified Medical Assistant (NCMA)
- Phlebotomy Technician (CPT 1)
References
Danielle Denais
Marin Regional Operations Manager
415 246 1782
Ceferina Engel RN
415 738 9668
Makhissa Sano CMA
510 432 3412
Timeline
Certified Medical Assistant / PSR
Sutter Pacific Medical Foundation
10.2023 - Current
Certified Medical Assistant
Carbon Health Urgent Care
07.2022 - 10.2023
Certified Medical Assistant
Worksite Labs South San Francisco School District
09.2021 - 05.2022
Certified Medical Assistant/Records
Orinda Care Center
04.2021 - 10.2021
Certified Medical Assistant
Pediahealth Medical Group
11.2020 - 12.2020
Housekeeping Attendant
Hyatt Hotels Corp
01.2011 - 03.2022
Certification - Phlebotomy Technician
Bay Area Medical Academy
Medical Assisting/EKG - Medical Assisting
Northern California Nursing Academy
High School Diploma -
Nuestra Senora De Aranzazu
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