Jacqueline Guadalupe Islas

Sales Associate

Barri Financial Group

Dallas City

10.2024 - Current

Identified opportunities for cross-selling additional products and services.
Operated cash register or POS system to receive payment by cash, check and credit card.
Resolved customer complaints professionally in accordance with company policy.
Welcomed customers, offering assistance to help find store items.
Assisted customers over the phone regarding store operations, product information and order placement.
Issued receipts, refunds, credits or change due to customers.
Processed customer payments quickly and returned exact change and receipts.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Greeted customers and answered any questions they had about the store's products and services.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Assisted with customer requests and answered questions to improve satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Maintained inventory of office supplies and placed orders when necessary.
Worked effectively in team environments to make the workplace more productive.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Exceeded customer satisfaction by finding creative solutions to problems.