Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline (Jax) Newman

Omaha

Summary

Dynamic Transportation Manager at Capstone Healthcare, recognized for enhancing route optimization and safety management, resulting in reduced downtime and improved client satisfaction. Proven relationship builder with strong problem-solving abilities, fostering a culture of excellence and teamwork while ensuring compliance with regulations and minimizing operational costs.

Transportation professional prepared for leadership roles in logistics and operational management. Proven track record in optimizing relationships and streamlining transportation workflows. Highly focused on team collaboration and achieving operational goals, with reputation for adaptability and reliability.

Overview

11
11
years of professional experience

Work History

Transportation Manager

Capstone Healthcare of Daingerfield
05.2024 - Current
  • Maintained compliance with all regulations, avoiding fines and penalties for the organization.
  • Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
  • Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.
  • Organized records of vehicles, schedules and completed orders.
  • Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
  • Enhanced equipment usage by establishing proper maintenance schedules, reducing downtime and repair costs.
  • Increased transportation efficiency by optimizing routing and scheduling processes.
  • Resolved customer issues efficiently, minimizing lost business due to transportation errors or delays.
  • Implemented safety measures, resulting in a significant decrease in accidents and injuries among drivers.
  • Increased resident participation in on-site activities by planning engaging events that fostered a sense of community within the facility.
  • Facilitated access to vital health care services for residents by coordinating appointments, transportation, and follow-up care as required.
  • Maintained accurate records of resident interactions, progress reports, and case notes, contributing to efficient program operations.
  • Collaborated with case managers to create customized care plans for each resident, ensuring their unique needs were met.
  • Promoted a safe living environment by promptly reporting maintenance issues and working closely with facilities management to resolve them.
  • Organized group outings for residents, promoting socialization and connections outside of the residential setting.
  • Improved communication between residents and staff by conducting regular meetings to discuss issues and find solutions together.
  • Enhanced resident well-being by providing emotional support and addressing their concerns in a timely manner.
  • Evaluated and screened patients to determine needs and provide necessary support.
  • Monitored patient care, human resources, and implementation of HIPPA policies and procedures.
  • Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.

Director of Colorguard

Pewitt Consolidated Independent School District
08.2017 - 03.2025
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees/students to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Fostered culture of innovation, encouraging development of cutting-edge solutions.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Medication Aide

Heritage Park Assisted Living
05.2014 - 10.2016
  • Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Administered prescribed drugs to high-volume patient caseload.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Enhanced patient health by accurately administering prescribed medications according to schedule.
  • Reported changes in patient status regarding drug therapy.
  • Boosted patient compliance with medication regimes through compassionate guidance and support.
  • Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
  • Supported the nursing staff with essential tasks, streamlining the overall care process.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Demonstrated comprehensive knowledge of state regulations regarding medication administration, staying current on updates as needed.
  • Fostered strong relationships with patients and their families, providing emotional support throughout their treatment journey.
  • Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Documented medication administration into electronic medical records (MARS) to avoid duplication of medication dosages.
  • Reordered medication to maintain adequate supply.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Turned and repositioned patients to prevent bedsores.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Monitored medication storage area to maintain medication security and control.
  • Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Assisted in maintaining conducive environment for residents by adhering to infection control policies.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Documented patient information and care activities in electronic health record.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

Associate of Arts - General Studies

Northeast Texas Community College
Mount Pleasant, TX

Skills

  • Safety management
  • Route planning
  • Route optimization
  • Schedule control
  • Relationship building
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking
  • Multitasking Abilities
  • Reliability

Timeline

Transportation Manager

Capstone Healthcare of Daingerfield
05.2024 - Current

Director of Colorguard

Pewitt Consolidated Independent School District
08.2017 - 03.2025

Medication Aide

Heritage Park Assisted Living
05.2014 - 10.2016

Associate of Arts - General Studies

Northeast Texas Community College