JACQUELINE M. CARLSON
Port Charlotte,USA
Summary
Psychiatric–Mental Health Nurse Practitioner (PMHNP-BC) with over 17 years of progressive psychiatric nursing experience across inpatient, outpatient, emergency, and post-acute settings. Demonstrated expertise in psychiatric assessment, medication management, crisis intervention, and interdisciplinary collaboration. Brings strong operational insight from senior nursing leadership, with a patient-centered approach grounded in safety, therapeutic milieu, and evidence-based care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Nursing
Sarasota Memorial Health Care System - Cornell Behavioral Health Pavilion
Sarasota, FL
01.2025 - Current
- Oversaw the daily operations of the nursing department for an 82 bed facility with 132 direct care staff including staffing, scheduling, budgeting, and resource allocation.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
Psychiatric-Mental Health Nurse Practitioner (Outpatient)
LifeStance Health
07.2023 - 12.2024
- Conduct comprehensive psychiatric evaluations and follow-ups across the lifespan; establish diagnoses, case formulations, and treatment plans.
- Provide medication management, psychotherapy/psychoeducation, safety planning, and coordination with therapists and other disciplines.
- Complete timely documentation and manage prior authorizations, labs/testing, and patient follow-up.
Psychiatric-Mental Health Nurse Practitioner (Post-Acute/LTC)
Balanced Wellbeing
12.2022 - 04.2023
- Provided psychiatric medication management in long-term care and assisted living settings.
- Administered psychotropic medications while monitoring patient responses effectively.
- Conducted comprehensive mental health assessments for diverse patient populations.
- Collaborated with interdisciplinary teams to develop personalized treatment plans.
- Maintained accurate records of patient care activities in compliance with standards and regulations.
- Educated patients and families on mental health conditions and available treatment options.
- Counseled family members on managing behavioral problems at home.
- Reviewed and interpreted diagnostic and laboratory tests to inform treatment decisions.
Psychiatric-Mental Health Nurse Practitioner (Outpatient)
Elite DNA Therapy Services
04.2022 - 03.2023
- Delivered outpatient psychiatric assessment, medication management, and psychotherapy across diverse conditions and age groups.
- Developed safety plans and provided patient/family education using teach-back methods.
PMHNP Certification Preparation / Transition
Professional Development
01.2022 - 04.2022
- Focused on certification preparation, onboarding readiness, and transition from executive nursing leadership to PMHNP practice.
Director of Nursing
Riverside Behavioral Health Center
Punta Gorda, FL
01.2017 - 01.2022
- Developed and implemented nursing policies to enhance operational efficiency and compliance.
- Managed nursing schedules to ensure adequate staffing levels across all shifts.
- Collaborated with interdisciplinary teams to create comprehensive patient care plans.
- Oversaw quality assurance initiatives to maintain high standards of patient safety.
- Evaluated nursing performance and provided constructive feedback for professional growth.
- Facilitated communication between staff, patients, and families to ensure transparency in care decisions.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
Clinical Coordinator
Riverside Behavioral Health Center
Punta Gorda, FL
01.2015 - 12.2017
- Provided clinical leadership and facilitated staff development and performance support.
- Coordinated patient care activities among multidisciplinary teams to enhance service delivery.
- Managed scheduling for clinical staff and patient appointments to optimize workflow.
- Implemented treatment plans in collaboration with mental health professionals to ensure comprehensive care.
- Conducted patient intake assessments and maintained detailed documentation procedures.
- Developed educational materials and organized training sessions for new staff on center protocols.
- Monitored compliance with regulatory standards and quality assurance programs to uphold care standards.
- Collaborated with nurse manager to assess staffing needs and improve departmental competencies.
Staff RN (Psychiatry)
Riverside Behavioral Health Center
Punta Gorda, FL
01.2013 - 12.2015
- Delivered direct psychiatric nursing care, crisis response, and therapeutic milieu support.
- Administered prescribed medications and treatments in behavioral health settings.
- Monitored vital signs and reported significant changes to healthcare teams.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Educated patients and families about mental health conditions and treatment options.
- Documented patient progress and interventions accurately in electronic health records.
- Trained new nursing staff on best practices and protocols, fostering professional growth.
- Participated in quality improvement initiatives to enhance patient care standards.
Psychiatric Nurse Liaison / Charge Nurse
Memorial Regional Hospital - Psychiatric ER
Hollywood, FL
05.2011 - 12.2013
- Performed psychiatric and physical assessments, coordinated admissions/transfers, and supported safe stabilization of acute patients.
- Collaborated with ED physicians, law enforcement, and insurers for authorization and disposition planning.
- Administered psychiatric assessments to evaluate patient mental health needs.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Monitored patients for behavioral changes and responded to crises effectively.
- Educated patients and families on treatment options and coping strategies.
- Documented patient progress in electronic health records accurately and timely.
- Provided support during therapy sessions and medication management discussions.
- Advocated for patient rights and ensured a safe, respectful environment.
- Implemented safety protocols such as suicide prevention measures when necessary.
- Initiated crisis intervention techniques to de-escalate potentially dangerous situations.
- Provided emotional support to patients who were struggling with personal issues or traumatic events.
- Responded promptly and professionally to emergency situations involving psychiatric patients.
Staff/Charge Nurse (Psychiatry)
Luther Midelfort Mayo Health - Inpatient Psychiatric Unit
Eau Claire, WI
09.2007 - 05.2011
- Oversaw high-acuity inpatient psychiatric care and unit operations during nights with reduced staffing.
- Facilitated safe restraint use in accordance with policy guidelines.
- Assisted with ECT preparation and streamlined treatment flow for patient efficiency.
- Worked as charge nurse on the night shift with a team of patients up 20 patients with 2 nurses and one tech; managed IV fluids; oral medications; detox; etc
- Developed individualized care plans based on patient assessments and treatment goals.
- Supervised nursing staff in inpatient psychiatric unit, ensuring quality care delivery.
- Collaborated with multidisciplinary teams to coordinate effective patient interventions.
- Conducted regular safety checks to maintain a secure environment for patients and staff.
- Trained and mentored new nurses on best practices and unit protocols.
- Managed medication administration, ensuring compliance with safety standards and regulations.
- Facilitated crisis intervention sessions, utilizing de-escalation techniques effectively.
Education
Master of Science - Nursing, Psychiatric-Mental Health Nurse Practitioner
Walden University
Minneapolis, MN02-2022
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT01-2017
Associate Degree - Nursing
Mid-State Technical College
Wisconsin Rapids, WI06-2007
Skills
- Psychiatric evaluations
- Treatment planning
- Medication administration
- Interdisciplinary collaboration
- Crisis intervention
- Customer service
- Interpersonal communication
- Self-Directed
- Active listening
- CPI and CPR certified
- Excellent communication
- Problem-solving
- Computer skills
- Flexible and adaptable
- Conflict resolution
- Effective communication
Certification
• PMHNP-BC (ANCC), Psychiatric-Mental Health Nurse Practitioner (Across the Lifespan), active, 05/27
• Florida APRN License, Active
• DEA Registration, Previously Held
• BLS, American Heart Association
• Crisis Prevention Institute (CPI), Certified
• Florida APRN License, Active
• DEA Registration, Previously Held
• BLS, American Heart Association
• Crisis Prevention Institute (CPI), Certified
Professional References
- Craig Leech, LMHC, Former Administrator, Riverside Behavioral Health Center, (813) 494-2226, craig.leech@uhsinc.com
- Samantha Stout, RN, Former Director of Nursing, Riverside Behavioral Health Center, (304) 633-9227, samanthajsm@yahoo.com
- Denise White, PMHNP-BC, Preceptor, Elite DNA Therapy Services, (941) 525-2766, deniser1167@hotmail.com
- Dr. Majd Alsamman, MD, Former Medical Director, ShorePoint Behavioral Health, (863) 255-1902, majd104@yahoo.com
Timeline
Director of Nursing
Sarasota Memorial Health Care System - Cornell Behavioral Health Pavilion
01.2025 - Current
Psychiatric-Mental Health Nurse Practitioner (Outpatient)
LifeStance Health
07.2023 - 12.2024
Psychiatric-Mental Health Nurse Practitioner (Post-Acute/LTC)
Balanced Wellbeing
12.2022 - 04.2023
Psychiatric-Mental Health Nurse Practitioner (Outpatient)
Elite DNA Therapy Services
04.2022 - 03.2023
PMHNP Certification Preparation / Transition
Professional Development
01.2022 - 04.2022
Director of Nursing
Riverside Behavioral Health Center
01.2017 - 01.2022
Clinical Coordinator
Riverside Behavioral Health Center
01.2015 - 12.2017
Staff RN (Psychiatry)
Riverside Behavioral Health Center
01.2013 - 12.2015
Psychiatric Nurse Liaison / Charge Nurse
Memorial Regional Hospital - Psychiatric ER
05.2011 - 12.2013
Staff/Charge Nurse (Psychiatry)
Luther Midelfort Mayo Health - Inpatient Psychiatric Unit
09.2007 - 05.2011
Master of Science - Nursing, Psychiatric-Mental Health Nurse Practitioner
Walden University
Bachelor of Science - Nursing
Western Governors University
Associate Degree - Nursing
Mid-State Technical College