Hi, I’m
JACQUELINE M CRAVEN
Summary
I am a dedicated Hospital Unit Coordinator/Medical Assistant with excellent experience in industry. I maintain a professional appearance and demeanor and expertly complete assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
23
years of professional experience
1
Certificate
Work History
San Francisco Jewish HomeSan Francisco, Ca.
Receptionist
11.2020 - Current
Job overview
- I greet incoming visitors and customers professionally and perform friendly, knowledgeable assistance.
- Keep reception area clean and neat to give visitors positive first impression.
- Answers central telephone system and directed calls accordingly.
DPH/Zuckerberg Trauma NeuroScience ICUSan Francisco, CA.
Hospital Unit Coordinator
03.2018 - 08.2018
Job overview
- Duties included scheduling appointments, compiling medical charts, reports, and correspondence.
- Monitored office supply inventory, analyzing usage patterns and requisitioning supplies and equipment as well as maintenance repair services.
- Assembled and maintained patient medical records and other documents related to patient care.
- Managed patient call lights to expedite appropriate follow-through.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
San Mateo Medical CenterSan Mateo, CA.
Hospital Unit Coordinator
05.2017 - 07.2017
Job overview
- Assembled and maintained patient medical records and other documents related to patient care.
- Managed patient call lights to expedite appropriate follow-through.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Processed admissions, transfers, and discharges
UCSF Children's HospitalParnassus, CA.
Hospital Unit Service Coordinator III
07.2000 - 06.2010
Job overview
- Performed routine clerical and administrative duties
- Organized files, prepared documents, scheduled appointments, and supported staff
- Managed multi-lined telephone system and took messages or transferred calls
- Responsible for incoming and outgoing mail and faxes
- Maintained databases, whether electronic or paper
- Executed variety of clerical and administrative duties that are necessary to run organization efficiently
- I transcribed patient orders for physicians
- Knowledgeable with medical terminology, medical records, and hospital or laboratory procedures
- Answered patient call lights and relayed needs to appropriate staff
- Optimized supply levels to keep stock within ideal parameters for expected needs
Self-EmployedSan Francisco, Ca.
Child Care Provider
09.1998 - 06.2000
Job overview
- California state licensed to care for 6 infants and toddlers
- Daily care including: diaper changes; parent desired feeding, clean up and change of clothing (as needed)
- Engaging music, play, and reading time
- Nap/rest time with soothing sounds of trickling water and lullaby
- Walks and stroll of neighbors, or to playground
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Prepared healthy snacks and beverages for children based on individual restrictions
- Cared for children ages 0 to 3 years old in nurturing and age-appropriate way.
- Used positive reinforcement techniques to promote patience and other good behaviors in children
Kaiser PermanenteSan Francisco, Ca.
Medical Assistant/Nursing Unit Assistant
08.1989 - 08.1998
Job overview
- Responsibilities in Eye Department included: registration, phone room booking appointments for optometrists and ophthalmologists, patient rooming, vitals, eye acquittals, physician assisting
- Unit Assistant in Medical/Surgery Hospice Unit & Emergency Room
- Responsibilities included: physician order transcribing, multi lined telephone system, patient call system, relayed urgent/stat orders to staff in timely manner, ordered stat diagnostics, ordered administrative supplies weekly, assisted with updating data with unit census, prepared and ordered ambulances for transferring patients, maintained patient charts, and assisted charge nurse with daily non-medical unit needs
Education
National Education Center Bryman CollegeSan Francisco
CA Medical Assistant Certification from Medical Assisting
09.1987
Skills
- Customer service with positive attitude
- Blood draws
- EKG
- Medical Terminology
- Data Entry and Database Software
- Administrative and Clerical Support
- Patient Appointment Management
- Vaccination Administration
- Exam Room Preparation
- Office Supplies and Inventory
- Multi-Line Telephone Skills
Certification
- Certified Medical Assistant - National Education Center Bryman College - January 1987 to September 1987.
Timeline
Receptionist
San Francisco Jewish Home
11.2020 - Current
Hospital Unit Coordinator
DPH/Zuckerberg Trauma NeuroScience ICU
03.2018 - 08.2018
Hospital Unit Coordinator
San Mateo Medical Center
05.2017 - 07.2017
Hospital Unit Service Coordinator III
UCSF Children's Hospital
07.2000 - 06.2010
Child Care Provider
Self-Employed
09.1998 - 06.2000
Medical Assistant/Nursing Unit Assistant
Kaiser Permanente
08.1989 - 08.1998
National Education Center Bryman College
CA Medical Assistant Certification from Medical Assisting
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