Jacqueline M. Reab
San Antonio,Texas
Summary
Offer expert administrative support to enhance the workplace with organizational efficiency and accomplishing challenging targets. Motivated, friendly, and outgoing assistant focused on organizing materials, prioritizing tasks, and building relationships with staff, students and clients. Excellent recordkeeping and report generation abilities. Compassionate yet firm with superb written and verbal communication skills.
Overview
16
16
years of professional experience
Work History
Corporate Parts & Service Specialist
EquipmentShare
11.2023 - Current
- Processed customer service orders promptly to increase customer satisfaction.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Positively engaged with customers and maintained professional appearance as company representative.
- Executed tasks within time and budget constraints.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Assisted customers with product selection based on individual needs and preferences.
- Delivered outstanding hospitality and excellent customer service to multiple patrons daily.
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Audited production reports, tracking data entry and processing errors.
- Participated in weekly conference calls with management to discuss department updates and strategies.
- Maintained data entry team access log-ins and granted system permissions to approved employees.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Substitute
Ramstein Elementary School
08.2021 - 06.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Covered for front desk associate for daily breaks and planned and unplanned absences.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Organized and managed school records, student documentation and administrative communications.
- Performed general clerical tasks such as filing, scanning and data entry.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
- Documented student work in order to exhibit and celebrate learning process of each child.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Taught classes on painting, collage, and color theory.
- Developed and implemented engaging art lessons for students in grades kindergarten through second.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Homeschool Teacher/stay at Home Mom
Self Employed
05.2008 - 07.2020
- Primary instructor for two children during grades third through eighth, developed and implemented appropriate curriculums.
- Taught English, Math, History and Science including daily electives.
- Evaluated student performance and providing discipline and guidance.
- Maintained all student records, complying with all state laws and reporting procedures.
- Administered tests, chose and provided extracurricular activities.
- Oversaw lab experiments.
Education
No Degree - Social Psychology
Colorado Christian University
Colorado Springs, CO05.2016
License - Massage Therapy
The Healing Arts Institute
Fort Collins, CO05.2004
High School Diploma - undefined
Thomson Valley High School
Loveland, Colorado2001
Skills
- Project organization
- Problem resolution
- Office administration
- Team building
- Customer service
- Spiritual leadership
- Organization
- Supervision
- Professional demeanor
- Documentation and reporting
- Scheduling
- Administrative support
Affiliations
KEY SPOUSE
- Serve as part of the commander's support team that usually consists of the commander, first sergeant, unit superintendent or a senior noncommissioned officer.
- Maintain family contact rosters to organizing unit care packages for deployed squadron members.
- Work within units and squadrons to help connect unit and family members to information and support services while providing a sense of belonging within the unit.
RED CROSS
- Red Cross volunteer during OAR (Operation Allies Refuge).
- Working over 120 + hours helping evacuees after they’ve been through the in-processing center where we provide initial, immediate needs, such as hygiene items, snack items, water, baby items, and blankets to children and individuals who were not provided one.
- Provided assistance to the family and children tents to ensure they have diapers, formula, wipes, and bottles.
References
- RES Principal, Natalie Horne - Natalie.horne@dodea.edu
- RES Assistant Principal, Dr. Howard - Brandi.howard@dodea.edu
- Coworker, Uschi Weislogel - Uschi.Weislogel@dodea.edu
- Coworker, Dorinda Savchenko - Dorinda.savchnko@dodea.edu
- Coworker, Amy Ronfeld - Amy.ronfeld@dodea.edu
- Stephanie Pinner - Supervisor & Trainer (901) 425-6226
Timeline
Corporate Parts & Service Specialist
EquipmentShare
11.2023 - Current
Substitute
Ramstein Elementary School
08.2021 - 06.2023
Homeschool Teacher/stay at Home Mom
Self Employed
05.2008 - 07.2020
High School Diploma - undefined
Thomson Valley High School
No Degree - Social Psychology
Colorado Christian University
License - Massage Therapy
The Healing Arts Institute
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