Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline “Marissa” Henderson

Herrin,IL

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

4
4
years of professional experience

Work History

HR / Safety Manager

Oak Hill Contractors, LLC
02.2023 - Current

Performed and implemented all HR administrative processes, including but not limited to recruiting and new hire onboarding, benefit administration, training, personnel files/record retention and auditing, employee incentive program administration, employee evaluations and raise determinations, workman’s compensation administration and management, coordinating corrective action/disciplinary procedures, updating policy and procedures as need, unemployment protests, FMLA requests, etc.


Additional duties included conflict resolution, management coaching and support, HR investigation, and employment law compliance. Performed and implemented all safety related activities including conducting job site safety meetings, safety evaluations, implementation of safety manual and protocols, and ensuring all MSHA and OSHA regulations are followed correctly.

HR Specialist

Survivor Empowerment Center
12.2021 - 02.2023

Performed and implemented all HR administrative processes, including but not limited to recruiting and new hire onboarding, benefit administration, training, personnel files/record retention and auditing, employee incentive program administration, employee evaluations and raise determinations, coordinating corrective action/disciplinary procedures, updating policy and procedures as need, unemployment protests, payroll processing and approval, grant writing, compliance, and certifications, etc.


Additional duties included conflict resolution, management coaching and support, HR investigation, and employment law compliance.

Office Manager

COUNTRY Financial
03.2021 - 12.2021

Responsible for updating reports, managed accounts, and generated reports for company database. Developed and maintained successful relationships with vendors, suppliers and contractors. Managed office operations while scheduling appointments for department managers. Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.

Director of Business Development

Joyner Therapy Services
03.2020 - 03.2021

Performed all human resource tasks including but not limited to recruiting, interviewing, and hiring personnel, new hire orientation, training and support, employee benefit administration, personnel file management and maintenance, employee evaluations, coordinating corrective action/disciplinary procedures, updating policy and procedures as need, payroll processing and approval, employee time off requests, etc.


Performed all business development activities including but not limited to meeting with local physician’s home health agencies, discharge planners, other healthcare providers and employees whom may generate referrals, organized and attended events in which referrals/new patients may be generated, created social media marketing content, addressed patient concerns, sympathies and congratulations, etc.

Business / HR Internship

Joyner Therapy Services
03.2020 - 03.2021

Performed all business related tasks including but not limited to accounts receivable and

payable, invoice generation, payroll processing and approval, operational planning and implementation, profit loss planning, EHR system management, etc.


Performed all human resource tasks including but not limited to recruiting, interviewing, and hiring personnel, new hire orientation, training and support, employee benefit administration, personnel file management and maintenance, employee evaluations, coordinating corrective action/disciplinary procedures, updating policy and procedures as need, payroll processing and approval, employee time off requests, etc.

Education

Bachelor Of Science - Business Management With Concentration in HR

Strayer University
Washington, DC
12.2024

Bachelor Of Science - Business Administration

Missouri Baptist University
St Louis, MO

Associate of Arts - Generals

John A Logan College
Carterville, IL

Skills

  • Training Program Development
  • Leadership Training and Development
  • Employee Relations Oversight
  • Recruitment Strategies
  • Policy Making and Enforcement
  • Benefits and Compensation Management

Timeline

HR / Safety Manager

Oak Hill Contractors, LLC
02.2023 - Current

HR Specialist

Survivor Empowerment Center
12.2021 - 02.2023

Office Manager

COUNTRY Financial
03.2021 - 12.2021

Director of Business Development

Joyner Therapy Services
03.2020 - 03.2021

Business / HR Internship

Joyner Therapy Services
03.2020 - 03.2021

Bachelor Of Science - Business Management With Concentration in HR

Strayer University

Bachelor Of Science - Business Administration

Missouri Baptist University

Associate of Arts - Generals

John A Logan College
Jacqueline “Marissa” Henderson