Jacqueline Mercedes Flores
Perris,CA
Summary
Dynamic and dependable professional with a strong background in customer service. Expert in optimizing guest experiences through effective seating management and conflict resolution. Recognized for organizational skills and a positive attitude, ensuring a welcoming environment and efficient operations.
Overview
2
2
years of professional experience
Work History
MIR Hostess
Mission Inn Hotel & Spa
06.2024 - 10.2025
- Food Runned and expedite the food
- Bussed and reset the tables
- Managed guest seating arrangements to optimize dining flow and enhance guest experience.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Receptionist
Monica’s Beauty Salon
Perris, CA
09.2023 - 02.2024
- Cleaning
- Product Organization
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Coordinated visitor flow, directing clients to service providers and minimizing wait times.
- Handled customer inquiries in person and via phone, providing accurate information about services.
General Labor
Finish By Flores
Perris, CA
06.2023 - 08.2023
- Organization
- Paint Prep
Education
Riverside Community College
Riverside, CA12.2025
Skills
- Organized
- Positive and professional
- Customer service
- Conflict resolution
- Dependable
- Patient
- Team collaboration
- Time Management
References
- Joseph Salinas, Jsalians@missioninn.com, 951-235-2290, F&B Manager at MIR
- Joshua Guzman, 909-401-0307
Timeline
MIR Hostess
Mission Inn Hotel & Spa
06.2024 - 10.2025
Receptionist
Monica’s Beauty Salon
09.2023 - 02.2024
General Labor
Finish By Flores
06.2023 - 08.2023
Riverside Community College