Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jacquelyn Boyce

Summary

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

16
16
years of professional experience

Work History

HR Assistant

Sonoco Clear Pack
06.2020 - 01.2023
  • Employee relations, workday changes, orientation with new hires, onsite recruiter, completed background checks, sent potential new employees for drug test, process random drug test monthly, assist with onboarding process, I-9 verifications, help them complete workday tasks, enroll in benefits, support hourly payroll, issue ID badges and timecards, help orientate temp works, plan company outings, book meeting rooms for offsite meeting, order lunches, snacks and set for on site meetings, maintain HR files & A/R files, assist with new hire check in, maintain attendance records for all hourly employees, order supplies, answer phones
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.

Administrative Assistant

Sonoco Clearpack
06.2018 - 06.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted development and implementation of new administrative procedures.
  • Managed filing system, entered data and completed other clerical tasks.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Administrative Associate

Sonoco Clearpack
06.2009 - 06.2018
  • Office duties, ordering supplies, answering phones, billing, filing, assist HR with activities, filing, shredding, checking visitors in, help with plant outings, copy packets for orientation, checked in new hires, took their pictures for lockout tagout.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Customer Service Rep

Sonoco Clearpack
01.2007 - 05.2009
  • Entered customer orders in system, made and received calls to customers, invoiced bill of ladings, printed invoices, maintained invoice files, answered phones, COA's, inventory adjustments, inventory entry
  • Edit

Accounting Clerk

Sonoco Clearpack
09.2006 - 05.2007
  • A/P: coded bills, printed checks, mailed payments, made online payments, filing
  • A/R: processed invoices, mailed invoices, received and applied payments, filing, collection calls
  • Payroll: processed hourly payroll weekly, ran payroll reports, paid bonus's, reimbursements
  • Inventory adjustments, inventory input

Education

A.A - Accounting

Taylor Business Institute
1998

High School Diploma -

Prosser Vocational
Chicago, IL

Skills

  • Clerical Support
  • Human Resources Department Processes
  • Employee Recruitment
  • HR Project Management
  • HR Policies
  • Meeting Preparation
  • Unemployment Claims
  • Human Resources Records
  • New Employee Onboarding
  • Open Enrollment Coordination
  • Employee Relations
  • Application Tracking
  • Travel Arrangement Organization
  • Termination Procedures
  • Enforce Personnel Policies
  • Employee Counseling and Support
  • Employee Surveys
  • Employee Referral Programs
  • Management Scheduling and Time Records
  • Creating and Managing Job Descriptions
  • Personnel Files
  • Compile Reports
  • Training Employees
  • Administer Benefits Programs
  • Job Applicant Interviews
  • Orient New Employees
  • Compensation

Accomplishments

  • Business Practices
  • Conflicts of Interests
  • Data Reporting
  • Ethical Business
  • Harassment Training
  • Sexual Harassment Reporting
  • Training People
  • Workplace
  • Edit

Timeline

HR Assistant

Sonoco Clear Pack
06.2020 - 01.2023

Administrative Assistant

Sonoco Clearpack
06.2018 - 06.2020

Administrative Associate

Sonoco Clearpack
06.2009 - 06.2018

Customer Service Rep

Sonoco Clearpack
01.2007 - 05.2009

Accounting Clerk

Sonoco Clearpack
09.2006 - 05.2007

A.A - Accounting

Taylor Business Institute

High School Diploma -

Prosser Vocational

Similar Profiles

CREATE PROFILE
Jacquelyn Boyce