Jacquelyn Brown
Philadelphia,PA
Summary
Dedicated Ticket Writer with over 8 years of experience in enforcement and housekeeping. Expertise in conflict resolution, customer relations, and regulatory compliance. Proven ability to enhance service quality and foster team collaboration while maintaining safety standards. Committed to operational efficiency and customer satisfaction through effective staff training and adaptable problem-solving.
Overview
19
19
years of professional experience
Work History
Ticket Writer
Philadelphia Parking Authority
Philadelphia, Pennsylvania
09.2021 - 09.2025
- Issued parking tickets in compliance with local regulations, contributing to orderly parking practices.
- Utilized handheld devices to streamline ticket issuance and maintain accurate records, improving operational efficiency.
- Conducted inspections to verify signage accuracy and enforce parking regulations, enhancing community awareness.
- Collaborated with law enforcement for effective resolution of parking violations.
Housekeeper
Xanitos
Philadelphia, Pennsylvania
01.2018 - 08.2021
- Maintained cleanliness and sanitation in patient rooms and common areas.
- Applied cleaning chemicals and equipment following safety guidelines to ensure safe environments.
- Collaborated with healthcare staff to ensure a hygienic environment.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Trained new staff on effective cleaning procedures and safety practices.
- Coordinated organization of supplies and equipment to streamline daily operations.
- Reported maintenance issues and ensured prompt resolutions.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Housekeeper
All Team Staffing
Philadelphia, Pennsylvania
03.2011 - 06.2018
- Trained new staff on effective cleaning procedures and safety practices.
- Utilized cleaning chemicals and equipment according to safety guidelines.
- Ensured that all health standards were met during cleaning operations.
- Organized supplies and equipment for efficient daily operations.
- Reported maintenance issues for prompt resolutions, enhancing overall facility upkeep.
- Conducted regular inventory checks of cleaning supplies and materials.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Collected and disposed of trash from various property locations to maintain cleanliness and hygiene. receptacles throughout the property.
- Interacted pleasantly with clients and guests, fostering a welcoming and positive environment.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Banquet Server
Sodexho
Philadelphia, Pennsylvania
02.2007 - 04.2010
- Served food and beverages to guests in a timely and professional manner.
- Delivered prompt, friendly service to all guests, ensuring a positive banquet experience.
- Greeted guests warmly upon arrival, fostering a welcoming atmosphere. upon arrival and provided assistance throughout the event.
- Responded promptly to guest inquiries and special requests, enhancing guest satisfaction.
- Collaborated with kitchen staff to ensure smooth service flow during events.
- Set up banquet tables according to event specifications and client preferences.
- Maintained cleanliness and organization of service stations throughout events.
- Assisted with the breakdown and cleanup of banquet areas post-event.
- Trained new servers on service protocols and best practices for efficiency.
- Served beverages and appetizers to guests in an efficient manner.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Provided exceptional service to a high volume of daily customers.
Education
High School Diploma -
Martin Luther King High School
Philadelphia, PA05-2002
Skills
- Parking regulations
- Inspection procedures
- Regulatory compliance
- Traffic management
- Safety awareness
- Customer relations
- Effective communication
- Conflict resolution
- Time management
- Detail orientation
- Strong attention to detail
- Team collaboration
- Decision making aptitude
- Staff training
- Problem solving
- Collaborative mindset
Timeline
Ticket Writer
Philadelphia Parking Authority
09.2021 - 09.2025
Housekeeper
Xanitos
01.2018 - 08.2021
Housekeeper
All Team Staffing
03.2011 - 06.2018
Banquet Server
Sodexho
02.2007 - 04.2010
High School Diploma -
Martin Luther King High School