Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacquelyn Brubaker

Mesa,AZ

Summary

Compassionate and dedicated healthcare professional with extensive experience in behavioral health, patient care, medical office, administration, and leadership. Strong background in crisis intervention, patient monitoring, intake coordination, and interdisciplinary collaboration. Proven ability to maintain patient confidentiality, deliver high quality care, and support efficient clinical operations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician (BHT)

Buena Vista Health and Recovery Center
07.2025 - Current
  • 1. Monitor Pt behavior and provide direct Pt care in an inpatient setting
  • 2. Coordinate admissions, discharges, and patient intake processes
  • 3. Conduct skin audits, property searches, and drug screenings
  • 4. Take and document vitals; support treatment plan implementation
  • 5. Ensure accuracy of consents and HIPAA compliance
  • 6. Collaborate with multidisciplinary teams to support comprehensive Pt care
  • 7. Perform crisis intervention and de-escalation as needed

Front Office MA

Noah's Ark Pediatrics
02.2018 - 08.2021
  • 1. Schedule Pt appointments and verify insurance eligibility
  • 2. Collect payments and copays; documented patient information
  • 3. Took vitals and built patient profiles in EMR systems
  • 4. Manage phone calls, messages, and communicate with provider team
  • 5. Utilize medical scheduling software and supported front office workflow

CNA - Certified Nursing Assistant

Care Under the Sun
12.2012 - 05.2014
  • 1. Monitor and record patient vitals and conditions
  • 2. Assist with feeding, dressing, and ADLś
  • 3. Administer medications as permitted and schedule appointments
  • 4. Support patient observation and facilitate overall patient care

General Manager

McDonald's
06.2006 - 02.2022
  • 1. Manage scheduling, employee training, and daily operations
  • 2. Oversee cash handling, deposits, and income control
  • 3. Deliver high quality customer service and resolve issues
  • 4. Conduct inventory management and data entry
  • 5. Lead problem solving for staff, customers, and equipment
  • 6. Maintain a fast paced, high volume work environment

Education

Nursing (BSN) -

Glendale Community College
Glendale, AZ
12.2025

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Trendsetters CNA Academy
12.2012

High school diploma - undefined

Skyline West Prep School
12.2009

Skills

    Clinical & Patient Care:

  • Patient monitoring, vitals, crisis intervention, ADLś, substance abuse support, inpatient care, treatment plan implementation, medication administration, pediatric care, geriatric care, adult care

    • Medical Office & Administrative:

  • EMR/EHR management, medical terminology, medical scheduling, insurance verification, documentation, data entry, maintaining HIPAA compliance

    Technical & Computer:

  • Microsoft Office, Windows, typing, data collection, productivity software, computer literacy

    • Interpersonal & Professional:

  • Leadership, communication skills, customer service, time management, multitasking, problem solving, compassion, organizational skills

Certification

  • CPI Certification
  • BLS Certification
  • First Aid Certification
  • CNA Certification
  • Driver's License

Timeline

Behavioral Health Technician (BHT)

Buena Vista Health and Recovery Center
07.2025 - Current

Front Office MA

Noah's Ark Pediatrics
02.2018 - 08.2021

CNA - Certified Nursing Assistant

Care Under the Sun
12.2012 - 05.2014

General Manager

McDonald's
06.2006 - 02.2022

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Trendsetters CNA Academy

High school diploma - undefined

Skyline West Prep School

Nursing (BSN) -

Glendale Community College

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