Jacquelyn Burrola
Front Royal,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Operations Associate
Sysco
07.2023 - Current
- Perform administrative duties, including answering phones and scheduling appointments
- Prioritize and meet deadlines of specific appointments
- Support the operations manager with enforcement of company policies and standards
- Compile paperwork and file into the proper accounts
- Track and enter correct numbers into company spreadsheets
- Communicate with other associates throughout the building and track performance
- Complete the necessary reports for the upcoming shift
Instructional Assistant
Leslie Fox Keyser Elementary School
01.2023 - 06.2023
- Assisted educators in planning and executing field trips that reinforced curriculum content while providing hands-on learning experiences for students.
- Coordinated with other instructional assistants to ensure consistent implementation of classroom procedures and expectations across all subjects.
- Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
- Copied, organized and distributed classroom assignments or other paperwork.
- Provided support to help students with special needs learn and grow.
- Created lesson materials, visuals, and digital presentations to supplement lesson plans.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Taught courses under guidance of senior instructors.
- Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Assisted in collecting and analyzing data from various assessments to identify trends that informed future instruction planning.
- Maintained safety and security by overseeing students in recess environments.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided professional services and support in a dynamic work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
Assistant Teacher
Heritage Child Development Center
10.2022 - 12.2022
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supervised recess, lunch and daily student intake and dismissal.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Helped students explore concepts with engaging, learning-focused activities.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher and administrators to enforce school policies and procedures.
Equipment Operator
Walmart Distribution Center
05.2021 - 09.2022
- In charge of sorting small items for distribution
- Transport freight, pull merchandise, replace freight, fill daily orders, and control freight flow when operating moving equipment in a safe and correct manner
- Transport and deliver freight to appropriate areas of the facility in an accurate and timely manner
- Notify management about unsafe working conditions, damaged products, or improper procedures in the facility
- Maintain a clean work environment to ensure safety and compliance
- Worked and assisted Quality Assurance department and entered damages into the system.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Kennel Tech.
Pappy's Pet Lodge
08.2020 - 10.2020
- Monitored animals for behavioral problems and signs of health issues.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Followed pet care instructions for dietary needs and medication regimens.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Greeter, Concession, Usher
Cinemark
09.2018 - 03.2020
- Clean and maintain seating area
- Greet guests and scan tickets
- Perform routine checks for each showing
- Operate scheduled times and locations on screens.
- Provided knowledgeable information regarding store layout, promotions, and events to enhance visitor experience.
- Provided information about current and future events at facility.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Helped create an enjoyable environment for customers by engaging in friendly conversation while they waited in line.
- Reviewed tickets for authenticity and applicability to particular event.
- Provided guidance on seating and ticketing procedures to increase customer satisfaction.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Fielded customer complaints and notified managers.
Games Attendant
TX
09.2017 - 02.2018
- Greeted customers and provided excellent customer service to promote fun-filled gaming experience.
- Monitored rules and regulations for each different game and attraction.
- Issued tickets to customers and collected payment and fees for desired services.
- Maintained a safe environment for guests by ensuring proper use of equipment and adherence to safety guidelines.
- Explained and demonstrated games and attractions to assist guests.
- Informed manager of duty of significant concerns, broken machines, out-of-order games and problems.
- Answered guest questions to provide fun game experience.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Drive Thru, Cashier
Dairy Queen
07.2016 - 07.2017
- Followed company policies and procedures regarding cash handling.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Operated cash register to record transactions accurately and efficiently.
- Developed strong communication skills while interacting with diverse clientele daily.
- Learned duties for various positions and provided backup at key times.
- Followed food safety and sanitation guidelines at all times.
- Excellent communication skills, both verbal and written.
- Demonstrated leadership skills in managing projects from concept to completion.
Education
Associate's degree in Education - Education
Shenandoah University
Winchester, VA10.2024
Associate's degree in Education - Education
Texas Woman's University
Denton, TX12.2022
High School Diploma -
Fossil Ridge High School
Fort Worth, TX05.2018
Skills
- Meeting planning
- Supply Ordering
- Deadline Management
- Documentation and Recordkeeping
- Verbal and written communication
- Time Management
- Team building
- Excellent Communication
- Decision-Making
- Multitasking
- Problem-Solving
- Friendly, Positive Attitude
Timeline
Operations Associate
Sysco
07.2023 - Current
Instructional Assistant
Leslie Fox Keyser Elementary School
01.2023 - 06.2023
Assistant Teacher
Heritage Child Development Center
10.2022 - 12.2022
Equipment Operator
Walmart Distribution Center
05.2021 - 09.2022
Kennel Tech.
Pappy's Pet Lodge
08.2020 - 10.2020
Greeter, Concession, Usher
Cinemark
09.2018 - 03.2020
Games Attendant
TX
09.2017 - 02.2018
Drive Thru, Cashier
Dairy Queen
07.2016 - 07.2017
Associate's degree in Education - Education
Shenandoah University
Associate's degree in Education - Education
Texas Woman's University
High School Diploma -
Fossil Ridge High School