Jacquelyn Crain
North Little Rock,Arkansas
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Baptist Health Medical Center-North Little Rock
2020.08 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Wait Staff Member
The Butcher Shop Steakhouse Little Rock
2015.02 - 2020.09
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Associate of Applied Science - Nursing
University of Arkansas At Little Rock
Little Rock, AR05.2020
Skills
- Care Planning
- Medical Assessment
- Emergency Response
- Critical Care
- Nursing Staff Leadership
- Patient and Family Advocacy
- Medication and IV Administration
- Direct Patient Care
Professional Licensure
Registered Nurse, Arkansas - #212534 - Exp: 01/31/2025
Timeline
Registered Nurse
Baptist Health Medical Center-North Little Rock
2020.08 - Current
Wait Staff Member
The Butcher Shop Steakhouse Little Rock
2015.02 - 2020.09
Associate of Applied Science - Nursing
University of Arkansas At Little Rock
Similar Profiles
Patrick ZaniPatrick Zani
Patient Care Associate at Baptist Health Medical Center-North Little RockPatient Care Associate at Baptist Health Medical Center-North Little Rock
Nicholas CroneNicholas Crone
Registered Respiratory Therapist at Baptist Health Medical Center-North Little RockRegistered Respiratory Therapist at Baptist Health Medical Center-North Little Rock
Rachel TannerRachel Tanner
Scrub Technician at Baptist Health Medical Center-North Little RockScrub Technician at Baptist Health Medical Center-North Little Rock