Jacquelyn Crain
North Little Rock,Arkansas
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
Work History
Registered Nurse
Baptist Health Medical Center-North Little Rock
08.2020 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
Wait Staff Member
The Butcher Shop Steakhouse Little Rock
02.2015 - 09.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Associate of Applied Science - Nursing
University of Arkansas At Little Rock
Little Rock, AR05.2020
Skills
- Care Planning
- Medical Assessment
- Emergency Response
- Critical Care
- Nursing Staff Leadership
- Patient and Family Advocacy
- Medication and IV Administration
- Direct Patient Care
Professional Licensure
Registered Nurse, Arkansas - #212534 - Exp: 01/31/2025
Timeline
Registered Nurse
Baptist Health Medical Center-North Little Rock
08.2020 - Current
Wait Staff Member
The Butcher Shop Steakhouse Little Rock
02.2015 - 09.2020
Associate of Applied Science - Nursing
University of Arkansas At Little Rock
Similar Profiles
Patrick ZaniPatrick Zani
Patient Care Associate at Baptist Health Medical Center-North Little RockPatient Care Associate at Baptist Health Medical Center-North Little Rock
Nicholas CroneNicholas Crone
Registered Respiratory Therapist at Baptist Health Medical Center-North Little RockRegistered Respiratory Therapist at Baptist Health Medical Center-North Little Rock
Kaleb RobinsonKaleb Robinson
Hospital Transporter at Baptist Health Medical Center- North Little RockHospital Transporter at Baptist Health Medical Center- North Little Rock
Andrew FreemanAndrew Freeman
Production Machine Operator at Graphic Solutions GroupProduction Machine Operator at Graphic Solutions Group
SUMMER MEYERSUMMER MEYER
Server at Skinny J's ArgentaServer at Skinny J's Argenta