Jacquelyn Equia
Brownsville,TX
Summary
Proven to enhance outdoor spaces and customer satisfaction, I leveraged skills in property maintenance and customer service at Abm Industries. Demonstrated adaptability across roles, improving operational efficiency and client relations. Achieved high satisfaction ratings by prioritizing problem-solving and dependability, ensuring top-notch service and grounds appearance.
Overview
6
6
years of professional experience
Work History
Grounds Maintenance Worker
Abm Industries
Starbase Tx
09.2024 - Current
- Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced landscape appearance by trimming trees, bushes, and hedges.
- Assisted in seasonal preparation tasks, such as snow removal or planting new foliage.
- Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
- Reduced safety hazards through effective debris removal and sidewalk repair.
- Collaborated with other staff members to maintain safe, attractive outdoor spaces for public enjoyment.
Sales Associate
Dillards Department Store
Brownsville, TX
04.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Personal Shopper
HEB Grocery Store
Brownsville, TX
06.2021 - 02.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate
CVS Pharmacy
Brownsville, TX
01.2019 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Lincoln Park High School
Brownsville, TX01.2017
Pharmacy Technician
Southern Careers Institute
TX05.2019
Skills
- Structural repair
- Property Maintenance
- Maintenance Scheduling
- Plant identification
- Problem-Solving
- Customer service and assistance
- Adaptability and Dependability
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Grounds Maintenance Worker
Abm Industries
09.2024 - Current
Sales Associate
Dillards Department Store
04.2024 - 08.2024
Personal Shopper
HEB Grocery Store
06.2021 - 02.2024
Sales Associate
CVS Pharmacy
01.2019 - 10.2020
Lincoln Park High School
Pharmacy Technician
Southern Careers Institute