Jacquelyn French
Tucson,AZ
Summary
Professional administrative expert with track record of delivering efficient office support and improving administrative processes. Known for strong team collaboration, adaptability to changing needs, and results-driven approach. Skilled in calendar management, communication handling, and office coordination, ensuring smooth operations and reliable support.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Administrative Associate
The A Center at The University of Arizona
01.2023 - 12.2024
- Provide information to students, faculty, and parents about the A Center academic advising, professional school admissions procedures, resources, advising programs
- Maintain and update data; recommend improvements for collection and reporting of student data
- Act as primary contact and approver for room reservation requests for BASC 4th Floor
- Maintain academic advisor calendar(s) and schedule appointments
- Manage calendar, and event planning and management for the Assistant Vice Provost for Academic Advising
- Liaison with Trellis Partners to assist with the development and implementations of new applications, troubleshooting issues, how-to guides for users
- Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
- Trellis building, update, edit, monitor and reporting
- Implement and maintain up-to-date Event Master Calendar with regularly scheduled events in The A Center
- Request accommodation for The A Center's events by reserving ballroom, lecture halls, A/V equipment, refreshments, furniture/equipment rental(s), as needed for events
- Assist with on-boarding new staff members such as adding to department account(s), training schedule, creating Zoom links, and basic provisioning
- Provide administrative support for Signature Events such as Major Exploration, Major Fair Event planning, New Student Orientation
- Provided exceptional customer service to both internal and external stakeholders, fostering strong professional relationships.
- Provide administrative support for General/Non-Medical Petitions, Re-admissions, Probation Students, student group update, and course scheduling
- Plan and arrange workshops and presentations
- Provide support with programs/projects
- Initiates responses to correspondence; handles inquiries/problems through direct interactions
- Serves as back-up for the front desk and lobby area including, scheduling appointments, answering multi-line phones to provide information regarding the A Center, professional school admissions procedures, resources, and advising programs to students, faculty, and parents
- Assist with probation, qualification, and readmission processes, data, and correspondence
- Collaborated with various departments to complete projects efficiently and effectively.
Independent Contractor
Research Corporation Technologies
10.2017 - 12.2024
- Data and research article collection for the Director of Information Service.
Office Specialist, Senior
Colleges of Letters, Arts & Science (aka The A Center) at The University of Arizona
08.2017 - 01.2023
- Administrative Assistant - Academic Advising Team
- Onboarder/Trainer for eSMS (Eller Scheduling Management System)
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Schedule appointments
- Maintain multiple calendars, in multiple systems, and prioritize meetings as needed
- Manage front desk & lobby area
- Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
- Opening, closing, maintaining clean area throughout the day
- Serve as liaison to faculty, staff, students, alumni, and the public
- Assist with probation, disqualification, and readmission processes, databases, and correspondence
- Assist CLAS AAC Business Manager and Administrative Associate as necessary
- Complete, approve, and reconcile purchasing card transactions in UAccess, and making sure all required documentation has been submitted
- Preparing P-Card paperwork for review by Business Manager
- Order, inventory, organize and maintain office supplies
- Lead for eSMS: trouble shooting, creating large to small events, monitoring Advisors calendars, training staff on new features and updates, corresponding with developer for further training, and requesting new updates to the system, creating/building information session for those appointments that require it
- Perform general office work, such as, mail handling, word processing, data entry, spreadsheets, computer file maintenance, filing, faxing, copying, proofing, editing, and monitoring office needs
- Initiate responses to correspondence; handle inquiries/problems through direct interactions
- Assist The A Center advising staff with individual programs/projects
- Perform related duties as assigned or required to meet the goals and objectives of The A Center
- Perform special projects as assigned
- Daily use of Microsoft Word, Outlook, Excel, Publisher, and Adobe Acrobat DC
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Daily use of copy, fax, and scanner
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- 10-Key and Data entry
Assistant to the Director of Information Service
Research Corporation Technologies
05.2015 - 09.2017
- Research assistant to the Director of Information Services
- Manage the law library for a Biotechnology investment group
- Retrieve research articles
Education
High School Diploma - Sports First Aid and Sports Safety Training
Tucson High Magnet School
Tucson, AZ06.2001
Skills
- Microsoft Office
- Communication Skills
- Computer Literacy
- Training & Development
- Event Planning
- Social Media Marketing
- Teamwork
- Zoom Phone/Scheduling
- Scheduling
- Ordering Supplies
- Time Management
- Confidentiality
- Relationship building
- Calendar management
- Meeting planning
Certification
Professional Administrative Certification of Excellence
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Administrative Associate
The A Center at The University of Arizona
01.2023 - 12.2024
Independent Contractor
Research Corporation Technologies
10.2017 - 12.2024
Office Specialist, Senior
Colleges of Letters, Arts & Science (aka The A Center) at The University of Arizona
08.2017 - 01.2023
Assistant to the Director of Information Service
Research Corporation Technologies
05.2015 - 09.2017
High School Diploma - Sports First Aid and Sports Safety Training
Tucson High Magnet School
Awards
Wildcat Achievement Award (2022)
Similar Profiles
Lucy GonzalezLucy Gonzalez
Lab Aide Volunteer at University of Arizona Cancer CenterLab Aide Volunteer at University of Arizona Cancer Center
Samarjith BiswasSamarjith Biswas
Research Scientist III at University of Arizona, New Frontiers of Sound Science & Technology CenterResearch Scientist III at University of Arizona, New Frontiers of Sound Science & Technology Center
Shayna McCabeShayna McCabe
Project & Grants Coordinator at Center for Broadening Participation in STEM - Arizona State UniversityProject & Grants Coordinator at Center for Broadening Participation in STEM - Arizona State University
Martina ChoeMartina Choe
Endoscopy Technician at St Joseph's HospitalEndoscopy Technician at St Joseph's Hospital
Christina L. KellyChristina L. Kelly
Admin Assistant at Aspire Wealth PartnersAdmin Assistant at Aspire Wealth Partners