Jacquelyn French

Administrative Support
Serve as point of contact and respond to non-routine inquiries from faculty, staff, students, alumni, public, and external stakeholders utilizing knowledge of department and university policies and procedures.
Provide administrative support to the departments and department committees, inclusive of special projects
Coordinate the planning and logistics for department events, including convocation/award ceremonies/graduation ceremonies
Support the day-to-day administrative functions of the units (i.e. department communication, coordinating lecturers, ordering supplies and textbooks, taking meeting notes, completing mailings).
Coordinate travel for faculty, visiting lecturers, and recruitment candidates.
Assist Program Coordinator with Summer/Winter out of semester teaching as needed
Maintain unit listservs, phone contacts, directories, shared drives, mailboxes, office supplies and equipment, student position postings, etc.
Communicate with department, College, and University offices on related department matters.
Assist Undergrad History Club President schedule meeting room, purchase items for meeting, send informational materials to listserv, and post promotional material on social media and Trellis Events
Update Chavez Building 3rd floor display TV with current promotional material, including creating materials
Assist Undergraduate Academic advisor at Advising events such as the Meet Your Major Fair and Admitted Students Day, including creating promotional materials
Manage and update Scholarships in Scholarship Universe. including promotions on social media
Purchase departmental supplies
Manage business and operational processes for Department including PCards, petty cash, and faculty travel authorizations
Faculty Affairs
Compile and review Promotion and Tenure and Third Year Review Dossier Packets for the departments
Assist with annual performance reviews process for faculty and serve as Faculty Portfolio coordinator
Organize travel and itinerary for visiting faculty candidates and research scholars
Coordinate sabbatical, leaves, and reporting for academic program reviews and accreditation processes
Process & manage Designated Campus Colleagues (DCCs), visiting scholars, international scholar & visa issues
Coordinate faculty awards, orientations, and recruitment
Work with faculty committees and coordinators to help manage GTA semester evaluations
Marketing Support
Produce and update unit websites, newsletters, promotional materials
Manage social media accounts, including creating posts, reels, and stories
Building/Unit Space Management
Coordinate day-to-day matters, moves/renovations, and plan future space needs.
Coordinate building/room access and provide security response for unit space(s).
Maintain general office spaces, shared office machinery, equipment inventory, safety protocols, incident reports, etc.
CatCard Access (authorization, management, lost key forms).
Create and approve Key Requests for faculty, staff, and grad students
Request support for office/building maintenance
Request support for IT issues, also assist Faculty with any immediate IT issues

• Provide information to students, faculty, and parents about the A Center academic advising, professional school admissions procedures, resources, advising programs
• Maintain and update data; recommend improvements for collection and reporting of student data
• Act as primary contact and approver for room reservation requests for BASC 4th Floor
• Maintain academic advisor calendar(s) and schedule appointments
• Manage calendar, and event planning and management for the Assistant Vice Provost for Academic Advising
• Liaison with Trellis Partners to assist with the development and implementations of new applications, troubleshooting issues, how-to guides for users
• Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
• Trellis building, update, edit, monitor and reporting
• Implement and maintain up-to-date Event Master Calendar with regularly scheduled events in The A Center
• Request accommodation for The A Center's events by reserving ballroom, lecture halls, A/V equipment, refreshments, furniture/equipment rental(s), as needed for events
• Assist with on-boarding new staff members such as adding to department account(s), training schedule, creating Zoom links, and basic provisioning
• Provide administrative support for Signature Events such as Major Exploration, Major Fair Event planning, New Student Orientation
• Provided exceptional customer service to both internal and external stakeholders, fostering strong professional relationships.
• Provide administrative support for General/Non-Medical Petitions, Re-admissions, Probation Students, student group update, and course scheduling
• Plan and arrange workshops and presentations
• Provide support with programs/projects
• Initiates responses to correspondence; handles inquiries/problems through direct interactions
• Serves as back-up for the front desk and lobby area including, scheduling appointments, answering multi-line phones to provide information regarding the A Center, professional school admissions procedures, resources, and advising programs to students, faculty, and parents
• Assist with probation, qualification, and readmission processes, data, and correspondence
• Collaborated with various departments to complete projects efficiently and effectively.

• Data and research article collection for the Director of Information Service.

• Administrative Assistant - Academic Advising Team
• Onboarder/Trainer for eSMS (Eller Scheduling Management System)
• Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Schedule appointments
• Maintain multiple calendars, in multiple systems, and prioritize meetings as needed
• Manage front desk & lobby area
• Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
• Opening, closing, maintaining clean area throughout the day
• Serve as liaison to faculty, staff, students, alumni, and the public
• Assist with probation, disqualification, and readmission processes, databases, and correspondence
• Assist CLAS AAC Business Manager and Administrative Associate as necessary
• Complete, approve, and reconcile purchasing card transactions in UAccess, and making sure all required documentation has been submitted
• Preparing P-Card paperwork for review by Business Manager
• Order, inventory, organize and maintain office supplies
• Lead for eSMS: trouble shooting, creating large to small events, monitoring Advisors calendars, training staff on new features and updates, corresponding with developer for further training, and requesting new updates to the system, creating/building information session for those appointments that require it
• Perform general office work, such as, mail handling, word processing, data entry, spreadsheets, computer file maintenance, filing, faxing, copying, proofing, editing, and monitoring office needs
• Initiate responses to correspondence; handle inquiries/problems through direct interactions
• Assist The A Center advising staff with individual programs/projects
• Perform related duties as assigned or required to meet the goals and objectives of The A Center
• Perform special projects as assigned
• Daily use of Microsoft Word, Outlook, Excel, Publisher, and Adobe Acrobat DC
• Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
• Daily use of copy, fax, and scanner
• Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
• 10-Key and Data entry

• Research assistant to the Director of Information Services
• Manage the law library for a Biotechnology investment group
• Retrieve research articles