Jacquelyn Gangloff
PSL,Florida
Summary
Talented and highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrator/ Director of Nursing/Educator
Tradition Surgery Center/Cleveland Clinic
07.2017 - Current
- Responsible for day-to-day operations of the Center, within authority of the Governing Board. This includes planning, organizing, and directing overall operations for the Center according to its policies, procedures, goals, and objectives.
- Ensures that the Center meets all relevant local, state, federal, and accrediting-body rules and regulations and responsible for financial and cost-containment decisions within the Center.
- Serves as internal risk manager and is responsible for management of all aspects of the environment of care, personnel, materials management, equipment procurement, education of personnel, and administrative duties.
- Coordinates and directs patient care in the Center according to adopted policies and procedures, state and federal regulations, and accepted accreditation standards.
- Promotes favorable image of the Center to physicians, staff, patients, insurance companies, and general public, and may delegate duties as he or she deems necessary.
- Working knowledge of standard accounting principles, financial statement review, and budget development;
- Knowledge of computer hardware and software; proficient in MS Office (Excel, Word, and PowerPoint);
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of personnel to determine wage increases and implement discipline.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Periop/PACU/Surgical Procedures/Med Surg
HCA
06.2015 - 07.2018
- Resolved patient complaints and issues and offered thoughtful solutions to maintain patient satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided high level of individualized care to adult patients across multiple medical specialties.
- Educated patients and families on illnesses, medications and treatment plans.
RN Nursing Trainer, Surgical Services
WATERSEDGE
12.2010 - 06.2015
- Surgical procedures/Charge nurse/Trained New staff
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Provided effective bedside care to patients before and after procedures to deliver comfort.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Managed care from admission to discharge
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Education
Master’s Degree - Nursing
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FLBachelor of Science - Nursing
Indian River State College
Ft. Pierce, FLSkills
- Multidisciplinary Collaboration
- Service Utilization Improvements
- Nursing Staff Management
- Policies Compliance Enforcement
- Quality Assurance
- Interdepartmental Functions Coordination
- Training Design
- Risk Management
- Regulatory and Statutory Compliance
- HIPAA Regulations
- Recruiting and Hiring
- Facility Inspections
- Talent Management
- Cross-Functional Teamwork
Certification
BLS
ACLS
Florida RN License
Affiliations
- American Nurses Association (ANA) Member
Timeline
Administrator/ Director of Nursing/Educator
Tradition Surgery Center/Cleveland Clinic
07.2017 - Current
Periop/PACU/Surgical Procedures/Med Surg
HCA
06.2015 - 07.2018
RN Nursing Trainer, Surgical Services
WATERSEDGE
12.2010 - 06.2015
Master’s Degree - Nursing
Palm Beach Atlantic University - West Palm Beach
Bachelor of Science - Nursing
Indian River State College
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