Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelyn Gitschel

Houston,TX

Summary

Highly experienced and talented in a variety of sales, including cold calling. Handles objections and is effective in closing deals. Proven track record of building and maintaining customer relationships and successfully closing sales. Excellent at building long term customer relations by maintaining service and professionalism. Hyper-organized and effective at multi-tasking and delivering impressive results. Gifted at working with all types of personalities and managing them to be effective for the desired, successful result. Extremely talented at communicating and helping others learn effective communication skills to produce positive results. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

33
33
years of professional experience

Work History

Inside Sales Representative

EZ Evict USA
01.2023 - Current
  • Answer customers' questions regarding the eviction process in their state, their requirements as a landlord, and explain our services to assist.
  • Negotiate prices and terms with attorneys from multiple states to reach a mutually beneficial agreement to work together.
  • Used CRM software to maintain detailed contact logs and account records. Also to track each eviction case.
  • Prepare and submit reports to keep management informed of sales activities and progress.
  • Attend meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Developed and implemented sales strategies to increase customer loyalty and retention.
  • Manage friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Perform effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Field customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Gain customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Foster lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Manage and maintain the relationship between attorney and client to expedite the process seamlessly.

Sales Associate

Self-employed
10.1998 - Current
  • Cold calling and prospecting for potential customers to sell promotional advertising products.
  • Maintaining long term customer relations through professionalism and excellent customer service.
  • Following up on orders and processing with manufacturers and distributors throughout the world.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Outside Sales Representative

Symmetry Financial
02.2021 - 01.2023
  • Established new accounts through cold calling.
  • Set appointments, managed rescheduling and tracked progress of sales.
  • Followed up with customers after completed sales to assess satisfaction and concerns.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Sales Associate

Raintree Boutique
01.2016 - 10.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Merchandise Buyer/store Manager

Top Drawer Lingerie
06.1990 - 08.1998
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Bachelor of Science - Fashion Merchandising

Louisiana State University And A&M College
Baton Rouge, LA
05.1990

Skills

  • Analytical Thinking
  • Verbal and Written Communication
  • Inquiry Management
  • Onsite Visits
  • Exceptional Customer Service
  • Transportation Logistics
  • Driving Revenue
  • Client Retention
  • Solution Development
  • Revenue Growth
  • Data Entry
  • Sales Cycle Management
  • Customer Relationship Management
  • Sales Expertise
  • Phone and Email Etiquette
  • Prospect Follow-Up
  • Credit and Debt Card Processing
  • Analytical Problem Solver
  • Account Acquisition
  • Project Coordination
  • Payment Processing
  • New Business Development
  • Database Management
  • Sales and Negotiation
  • Tradeshow Management
  • Expertise in Cold Calling
  • Warm Calling
  • Time Management
  • Tenacious Follow-Up
  • Sales and Marketing
  • Superior Organizational Skills
  • Vendor Negotiations
  • Rate Negotiations
  • Interpersonal Communications
  • Closing Sales
  • Project Development
  • Promote Products
  • Relationship Development
  • Customer Service and Assistance
  • Overcoming Objections

Timeline

Inside Sales Representative

EZ Evict USA
01.2023 - Current

Outside Sales Representative

Symmetry Financial
02.2021 - 01.2023

Sales Associate

Raintree Boutique
01.2016 - 10.2016

Sales Associate

Self-employed
10.1998 - Current

Merchandise Buyer/store Manager

Top Drawer Lingerie
06.1990 - 08.1998

Bachelor of Science - Fashion Merchandising

Louisiana State University And A&M College

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Jacquelyn Gitschel