Jacquelyn Glidden
Candia
Summary
I am seeking a job within a company where I can continuously learn and expand my experience as well as continue my education. I would also like to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
I am a resourceful employee with 10 years of experience who can follow written or verbal directions to carry out efficient work. Also, safety-driven and adaptable with good planning and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Dock Worker
XPO Logistics
08.2012 - Current
- Followed verbal and written instructions to properly move and ship products.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Secured freight using chains, load bars, wood blocks, and straps.
- Used hand-held scanners and physical logs to accurately track item movements.
- Inspected freight for proper packaging to meet safety and security regulations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Participated in training and safety drills to prepare for emergency situations occurring on dock.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Operated computer systems and internal software to track and record freight movements.
- Communicated with drivers to inform freight loading and unloading schedule and other relevant information.
- Coordinated with other supervisors to direct cargo to correct destinations and avoid loading and unloading errors.
Personal Trainer
Gravity Fitness Club
08.2016 - 08.2017
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Developed customized fitness plans for wide range of clients to expand services.
- Motivated participants through one-on-one instruction and positive feedback.
Cashier
Heavn'ly Donuts
01.2013 - 07.2013
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Team Member
Dunkin Donuts
07.2012 - 10.2012
- Cashier
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Packer
Graebel Van Lines
06.2012 - 08.2012
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert picking and packing of shipments.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Monitored outgoing packages for proper labels and accurate address information.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
Customer Service Associate/Sales Associate/Refunds/Exchanges/Cashier Team Lead
T.J Maxx
09.2007 - 09.2011
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Receptionist
A Touch of The Sun Tanning
01.2008 - 06.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Receptionist
Beach Bum Tanning
08.2006 - 08.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
High School Diploma -
Matignon High School
Cambridge, MA05.2007
No Degree -
New England Tractor Trailer Training School
N. Andover, MA07.2010
Skills
- Transportation and Logistics
- Time Management
- Material Handling
- Phone Etiquette
- Efficient Service
- Personalized Customer Service
- Telephone Reservations
- Effective Listening
- Clerical Support
- Making Appointments
- Answer Telephone Calls
- Organization and Efficiency
Accomplishments
- Achieved Quarterly Leader Award through effectively helping other team members and management over the years of my employment.
Timeline
Personal Trainer
Gravity Fitness Club
08.2016 - 08.2017
Cashier
Heavn'ly Donuts
01.2013 - 07.2013
Dock Worker
XPO Logistics
08.2012 - Current
Team Member
Dunkin Donuts
07.2012 - 10.2012
Packer
Graebel Van Lines
06.2012 - 08.2012
Receptionist
A Touch of The Sun Tanning
01.2008 - 06.2008
Customer Service Associate/Sales Associate/Refunds/Exchanges/Cashier Team Lead
T.J Maxx
09.2007 - 09.2011
Receptionist
Beach Bum Tanning
08.2006 - 08.2007
High School Diploma -
Matignon High School
No Degree -
New England Tractor Trailer Training School
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