Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacquelyn Gonzalez

Overview

11
11
years of professional experience

Work History

Supervisor/Visual Merchandiser

Levis Strauss & Co
Palo Alto
12.2023 - Current
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Conducted regular store visits to assess and provide feedback on visual merchandising execution.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.

Stylist

Levis Strauss & Co
Palo Alto, CA
03.2023 - Current
  • Recommended merchandise based on expert product knowledge and client preferences.
  • Engaged with customers and recommended products based on needs and requests.
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.

Style Advisor & Service Advisor

Artizia
Palo Alto, CA
05.2022 - 02.2023
  • Delivered concierge support for phone or in-person inquiries to drive customer satisfaction.
  • Welcomed incoming individuals and ascertained needs by asking open-ended questions.
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.

Inventory Associate

Eaze
Brisbane, CA
02.2019 - 02.2020
  • Prepared inventory for delivery by attaching tags and labels.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Received, checked-in and stocked merchandise throughout depot, helped maintain store inventory levels and assisted with orderliness and cleanliness of stock room.

Seasonal Retail Sales Associate

Madewell
Palo Alto, CA
11.2018 - 01.2019
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Helped customers by answering questions and locating merchandise.

Retail Sales Associate

Converse
San Francisco, CA
10.2017 - 03.2018
  • Settled any customer disputes in a professional and pleasant manner.
  • Brought forth a strong curiosity and interest in cultural and artistic trends.
  • Initiated friendly conversation with customers to determine level of assistance required.

Retail Sales Associate

Urban Oufitters
Palo Alto, CA
03.2016 - 06.2017
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Trained new staff to develop with excellent product knowledge.
  • Applied discounts and collected payments to process transactions.

Nanny

Care.com
San Mateo, CA
09.2014 - 06.2015
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Physically and verbally interacted with children to promote mental and emotional development.
  • Helped children complete homework and special assignments daily to support academic performance.

Education

Bachelor of Science - Apparel Design: Concentration in Design

San Francisco State University
San Francisco, CA
05.2023

Skills

  • Strong Communication
  • Flexibility and Adaptability
  • Team Oriented
  • Attention to Detail
  • Creative and Artistic
  • Product Knowledge

Languages

Spanish
Native/ Bilingual

Timeline

Supervisor/Visual Merchandiser

Levis Strauss & Co
12.2023 - Current

Stylist

Levis Strauss & Co
03.2023 - Current

Style Advisor & Service Advisor

Artizia
05.2022 - 02.2023

Inventory Associate

Eaze
02.2019 - 02.2020

Seasonal Retail Sales Associate

Madewell
11.2018 - 01.2019

Retail Sales Associate

Converse
10.2017 - 03.2018

Retail Sales Associate

Urban Oufitters
03.2016 - 06.2017

Nanny

Care.com
09.2014 - 06.2015

Bachelor of Science - Apparel Design: Concentration in Design

San Francisco State University

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Jacquelyn Gonzalez