Summary
Overview
Work History
Education
Skills
Timeline
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JACQUELYN GRAYSON

SUNRISE,FL

Summary

Seasoned Senior Operations Specialist with over 20 years of experience improving the day-to-day operations of Broadcast and Cable Networks through building the daily broadcast logs. Effectively ensuring the accuracy of the log prior to air. Self-motivated with the knack for resolving complex problems and improving department productivity. Experienced in managing the ever-changing day-to-day company work, including assessments and assignments. Adaptable, versatile, and consistently exceeding expectations.

Experienced with information management systems, ensuring data accuracy and accessibility. Utilizes advanced data management techniques to streamline processes and improve efficiency. Knowledge of industry-standard tools and methodologies, paired with effective problem-solving skills.

Overview

22
22
years of professional experience

Work History

Information Management Technician

Broward County Public School
08.2023 - Current

Job Responsibilities:

Kept current with State Department of Education requirements for timely FTE reporting.


Enter data for new enrollments, withdrawals, and renewals into the district's student database system.

Assisted school personnel in accessing and retrieving essential student data.


Communicated effectively with stakeholders including the general public, staff, students, teachers, parents and administrators.


Maintain and secure confidential student files and documentation supporting FTE records for auditing purposes.
Ensure the confidentiality of student information, complying with district policies and legal requirements.

Participate in training programs designed to enhance skills and proficiency related to job responsibilities.
Stay current with developments in student data management, FTE reporting, and other relevant technical sources of information.

SR Sales Operation Specialist

NBC Universal Business Operations & Services
05.2003 - 12.2022
  • Log Editor for the CNBC Prime log, assuring all commercial and marketing inventory aired according to the agency instructions
  • Communicating with programming, marketing, and sales teams to ensure the accuracy of the log prior to broadcast
  • Backup for Network coverage during vacations and other employee time off
  • Coverage during major events and high-revenue events, such as the Olympics, World Cup, Superbowl
  • Often worked multiple networks at the same time as needed
  • Cross-trained new hires and those transitioning to the Broadcast Operation Team
  • Quickly adapted to network-specific nuances.
  • Adapted to extended work periods including non-traditional hours.
  • Participated in on-call rotation to address issues during off hours.
  • Coordinated with Promotions, Master Control, and management teams to maintain On-Air accuracy during off-hours.
  • Launched new digital tier network, programming grid and placing commercial inventory.
  • Enhanced team efficiency with comprehensive SOP training documentation.
  • Facilitated interdepartmental comprehension of daily task procedures.

Education

Associate of Arts - Early Childhood Education

Kansas City Kansas Community College
Kansas City, KS

No Degree - Medical Billing And Coding

DeVry University
Chicago, IL
12-2024

Skills

  • Process Change & Implementation
  • Expertise in Content Management
  • Experience Developing Improvement Plans
  • Project Planning
  • Inventory Coordination
  • Friendly, Positive Attitude
  • Organizational Skills
  • Customer Service
  • Critical Thinking
  • Self Starter
  • Team Player
  • Independent Worker

Timeline

Information Management Technician

Broward County Public School
08.2023 - Current

SR Sales Operation Specialist

NBC Universal Business Operations & Services
05.2003 - 12.2022

Associate of Arts - Early Childhood Education

Kansas City Kansas Community College

No Degree - Medical Billing And Coding

DeVry University
JACQUELYN GRAYSON