Jacquelyn Hampton
Pittsburg,KS
Summary
A motivated college student working towards a Psychology degree in Human Resources. Possess knowledge in human development. Proven success working within fast-paced, collaborative settings. Committed and hardworking Walmart Associate who works in three positions at the Walmart Neighborhood Market with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick-up customers and home delivery. Comfortable using technology tools such as mobile applications, and scanners to complete orders. Responsible Deli/Bakery associate offering proven skills in maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front End Checkout Team Associate
Walmart
03.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register computer system for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Online Grocery Associate
Walmart
06.2022 - Current
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Loaded and unloaded orders at store location
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Deli/Bakery Team Associate
Walmart
06.2022 - Current
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Deli/Bakery Team Associate
Walmart
06.2021 - 06.2022
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Offered product samples to customers, generating additional sales through taste-testing.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Created appealing food arrangements for party trays and specialized orders.
Online Grocery Associate
Walmart
06.2020 - 06.2022
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Developed relationships with suppliers to facilitate timely delivery of products.
- Provided product advice to customers to help select most suitable items for individual needs.
Education
Bachelor of Science - Psychology/with An Emphasis in Human Resources
Pittsburg State University
Pittsburg, KS05.2024
Associate of Science - General Education
Fort Scott Community College
Fort Scott, KS05.2022
Uniontown Highschool
Uniontown, KS07.2020
Skills
- Conflict Resolution
- Time Management Skills
- Cash Counting Machine Operations
- Hospitality and Accommodation
- Dependable and Cooperative
- Customer Engagement
- Data Operations
- Productivity Performance
- Verbal and Written Communication
- Safety Rules
Certification
CPR certified
Timeline
Front End Checkout Team Associate
Walmart
03.2023 - Current
Online Grocery Associate
Walmart
06.2022 - Current
Deli/Bakery Team Associate
Walmart
06.2022 - Current
Deli/Bakery Team Associate
Walmart
06.2021 - 06.2022
Online Grocery Associate
Walmart
06.2020 - 06.2022
Bachelor of Science - Psychology/with An Emphasis in Human Resources
Pittsburg State University
Associate of Science - General Education
Fort Scott Community College
Uniontown Highschool
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