Summary
Overview
Work History
Education
Skills
Timeline
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Jacquelyn Haynes

Chicago,IL

Summary

Accomplished marketing professional specializing in email campaigns that drive results. With experience in digital storytelling and brand development across the apparel and tech industries, I deliver innovative strategies that enhance engagement and conversion rates. At Rocket Mortgage, I focus on the home lending audience, managing the Rocket Mortgage and Quicken Loans brands to capture each brand's essence and boost performance.

Overview

10
10
years of professional experience

Work History

Email Marketing Manager

Core Digital Media | Rocket Mortgage LA
10.2019 - Current
  • Developed an internal email program generating over $5M in revenue.
  • Managed internal brands, focusing on Quicken Loans and Rocket Mortgage for Home Loans and Personal Lending.
  • Conducted A/B tests, boosting revenue by 47% and engagement by 15%.
  • Led the strategy, management, and execution of email campaigns.
  • Collaborated with product, design, and tech teams to align branding across CRM touchpoints.
  • Partnered with stakeholders to develop, test, and implement innovative campaigns.
  • Spearheaded the Quicken Loans newsletter, increasing subscriber engagement by 76% in three months.
  • Implemented industry best practices, achieving an 80% open rate in Gmail inboxes.
  • Created content and facilitated communication across marketing channels for a cohesive omnichannel experience.

Program Manager

Alo Yoga
04.2019 - 08.2019

• Developed a seasonal Omni-channel calendar to align marketing channels on key events and editorial themes
• Collaborated cross-functionally to synchronize the calendar with production schedules and in-store shipments.

• Established team priorities, maintained schedules and monitored performance.
• Facilitated communication between marketing, design, and production teams to ensure calendar cohesion.


Email Marketing Manager

Alo Yoga
10.2018 - 08.2019
  • Managed the creation and execution of daily email marketing campaigns, including concept development, content planning, and audience segmentation which contributed 20% to the company's overall revenue.
  • Owned the cross-functional email content calendar and coordinated across multiple departments which drove the AOV to increase by 26% from Q3 of 2018 to Q1 of 2019
  • Launched successful sophisticated marketing journies that achieved goals for increased website traffic.
  • Optimized email deliverability through regular list cleaning and sender reputation monitoring.

Director of Business Development

Built In LA
03.2016 - 08.2018

• Strategically positioned the Built in LA brand which resulted in an increased average contract value of 68%.

• Established and maintained highly effective relationships with clients and industry partners which resulted in a 32% increase in customer base.
• Launched event series to highlight career opportunities in the LA tech space, enhancing community engagement and brand visibility.

• Served as a product expert and developed compelling proposals to communicate Built In LA's value to prospective clients including top enterprise companies which resulted in new business.
• Collaborated closely with Head of Events to plan, organize, and execute public facing events with 500+ attendees as well as private C-level only functions.

• Led weekly content meetings to produce insightful articles on disruptive local companies, enriching the site's content and attracting leadership.

Senior Sales Executive

The Globe Showroom
11.2014 - 11.2015
  • Team lead of four inside sales executives covering territories across the U.S. and Canada.
  • Managed and developed the global, national, and New York Women's Luxury Apparel wholesale accounts totaling 1M.
  • Worked cross functionally with design and product teams to establish brand identity by analyzing data.
  • Coordinated collaborations between designers and key influencers for high impact brand awareness.
  • Responsible for business with big box retailers including Saks, Bloomingdales, Bergdorf Goodman, Neiman Marcus, and Barney's resulting in revenue growth.
  • Partnered with Anthropologie to correctly identify target customer and develop product sold in all doors.
  • Planned, coordinated, and managed four major trade shows a year in both New York and Las Vegas.

Education

Bachelor of Science - Fashion Merchandising

Kent State University
Kent, OH

Skills

    Digital Strategy

    Email Marketing

    Communication

    Brand Development

    Business Analytics

    Content Creation

    SQL

    Tableau

Timeline

Email Marketing Manager

Core Digital Media | Rocket Mortgage LA
10.2019 - Current

Program Manager

Alo Yoga
04.2019 - 08.2019

Email Marketing Manager

Alo Yoga
10.2018 - 08.2019

Director of Business Development

Built In LA
03.2016 - 08.2018

Senior Sales Executive

The Globe Showroom
11.2014 - 11.2015

Bachelor of Science - Fashion Merchandising

Kent State University
Jacquelyn Haynes