Jacquelyn Holloman
Conyers,GA
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
27
27
years of professional experience
Work History
Customer Service Cashier
JOANN Fabrics and Crafts
Conyers, Georgia
10.2022 - 04.2025
- Processed customer transactions accurately and efficiently at the register.
- Assisted customers with product inquiries and provided recommendations.
- Maintained a clean and organized checkout area for a positive shopping experience.
- Handled cash, credit, and electronic payments securely and responsibly.
- Followed company policies regarding returns, exchanges, and refunds consistently.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Customer service/Merchandise Associate
Walmart Supercenter
Ellenwood, Georgia
09.2016 - 02.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated pricing and signage to complete product displays and educate customers.
Office Administrative Assistant
Frazier World Inc.
McDonough, Georgia
05.1998 - 06.2015
- Managed office supplies and inventory for smooth daily operations.
- Coordinated schedules and appointments for team members efficiently.
- Assisted in preparing reports and presentations using office software.
- Maintained filing systems to ensure easy access to documents.
- Organized and maintained filing systems, both paper and electronic.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Directed clients and guests to correct departments, rooms, and staff members.
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Updated contact lists regularly with current employee information.
- Set up new hire paperwork according to company standards.
- Greeted visitors and responded to inquiries in a professional manner.
Education
Pensacola High School
Pensacola , FlordiaSkills
- Transaction processing
- Customer service
- Cash handling
- Point of sale systems
- Inventory management
- Return policy adherence
- Customer engagement
- Customer satisfaction
References
References available upon request.
Timeline
Customer Service Cashier
JOANN Fabrics and Crafts
10.2022 - 04.2025
Customer service/Merchandise Associate
Walmart Supercenter
09.2016 - 02.2022
Office Administrative Assistant
Frazier World Inc.
05.1998 - 06.2015
Pensacola High School
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