Jacquelyn Hunnicutt
Bellingham
Summary
Dynamic retail professional with a proven track record at T-Mobile, excelling in customer service and team collaboration. Skilled in POS operations and conflict resolution, I foster customer loyalty and drive sales through effective communication and product knowledge. Committed to enhancing the shopping experience while training new associates for success.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
T-Mobile
02.2022 - 11.2025
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained knowledge of products and promotions to provide accurate information to customers.
- Assisted in visual merchandising efforts to enhance store presentation and drive sales.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve monthly sales targets through effective communication.
- Trained new associates on product features, customer engagement techniques, and operational procedures.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Pet Care Associate
PetSmart
12.2017 - 11.2021
- Supervised daily operations to ensure compliance with safety and animal care standards.
- Trained new associates on pet handling techniques and customer service best practices.
- Developed and implemented inventory management processes for pet supplies and products.
Shift Manager
McDonalds
01.2012 - 10.2017
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on efficient workflow practices.
- Implemented process improvements that enhanced operational efficiency.
- Scheduled staff shifts to optimize coverage and productivity levels.
Deliver Driver
Domino's Pizza
06.2011 - 12.2011
- Delivered packages efficiently, ensuring timely arrival at designated locations.
- Navigated routes using GPS systems to optimize delivery times and reduce delays.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Conducted vehicle inspections to ensure safety and compliance with regulations.
Education
Associate of Applied Science - Game Design & Animation
Joliet Junior College
Joliet, IL06-2016
High School Diploma -
Joliet West High School
Joliet, IL06-2011
Skills
- Teamwork and collaboration
- Teamwork
- Customer service
- POS system operations
- Conflict resolution
- Product knowledge
- Point of sale operation
- Dispute mediation
- Friendly and outgoing
- Data entry
Languages
English
Native or Bilingual
Timeline
Retail Sales Associate
T-Mobile
02.2022 - 11.2025
Pet Care Associate
PetSmart
12.2017 - 11.2021
Shift Manager
McDonalds
01.2012 - 10.2017
Deliver Driver
Domino's Pizza
06.2011 - 12.2011
Associate of Applied Science - Game Design & Animation
Joliet Junior College
High School Diploma -
Joliet West High School