Jacquelyn Hussner
Willow Grove,PA
Summary
Detail-oriented dental professional with strong communication skills and expertise in instrument sterilization and treatment room setup. Committed to maintaining high infection-control standards while fostering positive patient relationships and efficiently managing appointment scheduling.
Overview
21
21
years of professional experience
Work History
Dental Assistant
Dr. David Metroka DDS
Hatboro, PA
03.2025 - Current
- Assisted dentists in delivering quality dental care by developing x-rays, charting teeth, preparing materials, and cleaning instruments.
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics.
- Sterilized and disinfected instruments and treatment rooms.
- Verified patient insurance coverage to ensure eligibility for dental services.
- Set up dental instruments and supplies in alignment with dentist preferences.
- Prepared treatment rooms with appropriate instruments before each appointment.
- Provided exceptional customer service by warmly greeting patients and promptly addressing their needs.
- Followed infection-control standards and sanitization protocols to safeguard patients and staff.
- Developed positive relationships with patients and colleagues.
- Assisted dentists in removing arch wires during orthodontic procedures to support patient comfort.
- Supported dental professionals in placing brackets on patients' teeth, facilitating accurate orthodontic alignment.
- A
Teller Supervisor/Customer Service Representative
PNC Financial Services Group
Warrington, PA
08.2009 - 01.2011
- Identified customer needs and recommended proactive sales and services.
- Assisted customers with inquiries and resolved issues regarding bank products and services.
- Open new accounts (checking, savings, loans) for new and existing customers
- Coached team on policies and procedures to ensure compliance and efficiency.
- Monitored transactions for signs of fraud and implemented prevention measures.
- Maintained vault and ATM cash levels.
Customer Service Associate/Switcher
PNC Financial Services Group
Chalfont, PA
05.2007 - 08.2009
- Opened new accounts (checking, savings, loans) for customers, enhancing their banking experience.
- Assisted customers with inquiries and issues regarding bank products and services.
- Assessed customer needs to identify proactive sales and service opportunities.
- Monitored transactions for fraudulent activity to ensure account security.
- Managed daily cash box operations to ensure accuracy and accountability.
Teller/Personal Banker
Commerce Bank
Horsham, PA
09.2005 - 05.2007
- Assessed customer needs to identify and leverage opportunities for proactive sales and services.
- Resolved customer inquiries and issues regarding bank products and services.
- Detected and prevented fraudulent activities to protect customer accounts.
- Settled daily cash box and ensured accuracy in transactions.
Education
Liberal Arts
Montgomery County Community College
PA05-2008
GED -
Liberty Central High School
NY05-1999
Skills
- Dental software
- Dental management systems
- Radiographic techniques
- Dental impression techniques
- Infection control
- Treatment preparation
- Patient scheduling
- Treatment room organization
- Patient care assistance
- Clinical collaboration
- HIPAA compliance
- Inventory management
- Time management
- Customer service
- Communication skills
- Patient care assistance
Timeline
Dental Assistant
Dr. David Metroka DDS
03.2025 - Current
Teller Supervisor/Customer Service Representative
PNC Financial Services Group
08.2009 - 01.2011
Customer Service Associate/Switcher
PNC Financial Services Group
05.2007 - 08.2009
Teller/Personal Banker
Commerce Bank
09.2005 - 05.2007
Liberal Arts
Montgomery County Community College
GED -
Liberty Central High School