Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelyn Johnson

Thompson,CT

Summary

Driven by continuous improvement and quality control, I enhanced productivity and efficiency at Curaleaf by meticulously monitoring manufacturing parameters and implementing corrective actions. My ability to lead and innovate at Health Plans, Inc., coupled with expertise in machine operation and a knack for testing and troubleshooting, significantly reduced errors and optimized results, demonstrating a results-oriented approach to achieving excellence.

Overview

19
19
years of professional experience

Work History

Production Technician Production Technician

Curaleaf
11.2023 - Current

Assisting in maintaining quality control measures to ensure high quality product and carries out day-to-day tasks including prepping, packaging and labeling in accordance with standard set by Curaleaf.


  • Performed setup of production equipment to establish optimal performance.
  • Maintained accurate records of production data, enabling informed decision-making based on real-time insights.
  • Increased workplace safety, conducting thorough hazard assessments and implementing corrective actions.
  • Lubricated and cleaned parts to perform routine maintenance on production equipment.
  • Adjusted machines to increase productivity for runs.
  • Improved product quality with meticulous monitoring of manufacturing parameters and adherence to specifications.
  • Performing quality assurance protocols as designated by Curaleaf's procedures.
  • Responsible for increasing efficiency and reducing waste through ownership, teamwork, communication and collaboration.
  • Perform in-process and post-process quality assurance testing and conducting visual inspections to ensure all product meets ore exceed Curaleaf's specification.
  • Ensuring 100% compliance involving proper weighing, data recording, product tracking and security throughout the entire packaging process.
  • Consistently operates in efficient manner that also complies with all OSHA regulations, Curaleaf SOP's and all applicable required procedures.
  • Responsible for ensuring each product is properly labeled in compliance with state regulations.
  • Works in a quick and efficient manner and strives to consistently increase productivity.
  • Responsible for maintaining the organization and cleanliness of the extraction room while performing all duties.


Cafeteria Associate

Thompson Public Schools
10.2021 - 06.2023
  • Collaborated with kitchen staff to streamline meal preparation and minimize wait times for customers.
  • Trained new hires on proper food handling techniques to ensure compliance with health and safety regulations.
  • Maintained a clean and organized cafeteria environment for improved customer experience.
  • Ensured adherence to sanitation guidelines through routine cleaning tasks such as dishwashing, sweeping floors, and wiping countertops.
  • Ensured food quality by conducting regular checks of ingredients'' freshness, preventing potential health hazards or dissatisfied customers.
  • Managed cash register transactions accurately, ensuring timely and correct payment processing.
  • Cleaned and sanitized surfaces, tools and equipment.
  • Followed all proper handling procedures for prepared foods, ingredients and leftovers.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Provided exemplary service to students, staff, and visitors.
  • Received and stored incoming supplies according to procedures.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads and sandwiches for customers.

Supervisor of Policy Issue and Mailroom

Health Plans, Inc.
01.2005 - 12.2020

Create/update all ID card templates as well as oversee all operations of Policy Issue and Mailroom departments. Develop strategies to improve performance, optimize results and reduce errors. Innovative problem solver that works to improve workplace satisfaction.


Distribution of daily work to 5 individuals:

  • Printing ID Cards
  • Matching up with mailing information
  • Quality Control
  • Sealing/Mailing
  • Monthly organizing distribution of group mailings for renewals or new hirers; printing anywhere from 15,000 to 100,000 ID cards and mailing with pertinent information while staying HIPAA compliant.

Distribution of daily work to 8 individuals:

  • Opening mail/sorting along with any deliveries from UPS/FedEx
  • Scanning of claims, reimbursements, enrollment forms, ect.
  • Making sure all departments are stocked up with supplies
  • Setting up/breaking down meetings that involve breakfest or lunch
  • Collecting all mail/outgoing packages along with any bank deposit bangs
  • Ordering/updating all inventory for both departments and supplies for company.

Education

High School Diploma -

Uxbridge High School
Uxbridge, MA
06.2021

Skills

  • Testing and troubleshooting
  • Quality Control
  • Machine Operation
  • Continuous Improvement

Timeline

Production Technician Production Technician

Curaleaf
11.2023 - Current

Cafeteria Associate

Thompson Public Schools
10.2021 - 06.2023

Supervisor of Policy Issue and Mailroom

Health Plans, Inc.
01.2005 - 12.2020

High School Diploma -

Uxbridge High School
Jacquelyn Johnson