Summary
Overview
Work History
Education
Skills
Nursing School Clinical Experience
Volunteer Experience & Awards
Certification
Referencesavailable
Timeline
Generic

JACQUELYN KOPP

North Las Vegas,NV

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Registered Nurse - Staff Nurse-Medical Surgical

Spring Valley Hospital
05.2022 - Current
  • Performed NIH Stroke Scale assessments upon new hospital admission, downgrade of a new patient assignments to determine baseline/changes of NIH, neurologic periodic assessments based on unit protocol.
  • Gained new IV access, monitoring for any site abnormalities, insertion of foley and straight catheters, nasogastric and rectal tubes, bladder scan to assess urinary retention
  • Monitor vital signs, notify provider for abnormal levels for appropriate interventions
  • Report of critical labs, findings to provider while implementing appropriate interventions
  • Electrolyte replacement protocols
  • Pain scale assessment, medicate appropriately to MD orders
  • Collaborated with PT/OT/ST for individual patient needs
  • Assess skin breakdown each shift using Braden score
  • Assess fall risk, implementing fall risk measures using Morse fall risk
  • Isolation precautions, using appropriate PPE when working with patient
  • Team oriented environment, working together to assist one another, especially during challenging times such as Rapid Response codes, falls, combative/aggressive patients/family, other RNs that may have difficulty with another skill and needs further support
  • Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions, escalating care when necessary.
  • Skillfully managed challenging patient situations using de-escalation techniques, therapeutic communication skills.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Prevented the spread of infections by consistently adhering proper hygiene practices.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Educated family members and caregivers on patient care instructions.

Patient Care Tech I

Elite Medical Center
02.2021 - 07.2021
  • COVID-19 Antigen and PCR swabbing, processed patient paperwork in preparation for lab processing

Registered Nurse Graduate Program, Emergency Department

Elite Medical Center
05.2021 - 05.2021
  • Began entrance level Nurse Graduate Program in the Emergency Department under Nevada Board of Nursing Interim License
  • Triage patients upon arrival into the emergency department, vitals, EKG’s, carried out physician orders

Principal Admitting Worker

UC Irvine Medical Center
03.2014 - 12.2018
  • Obtained financial securement (prior authorizations, predeterminations, and appeals) for patient’s treatment physician orders within a timely manner
  • Extensive review and knowledge of patient financial benefits as it pertains to their insurance benefits
  • Knowledgeable in various levels of insurances: HMO, PPO, Medicare, Medi-Cal, Tricare, Workers Comp
  • Collaborated with physicians, nurses, infusion center medical personnel regarding doctors’ orders to ensure patients are scheduled for their appropriate treatments accordingly
  • Customer service representative to ensure quality if service is provided
  • Patient Advocacy – obtained numerous Compassionate Care Approvals through drug manufacturers to provide the last line of treatment for terminal patients
  • Assisted with scheduling peer to peer review with insurance utilization management departments to speak with the physicians to provide additional explanations for treatment, radiology, etc
  • Orders to avoid receiving a denial
  • Collaborated with the physicians, nurse practitioners to assist in the appeals process on all denied prior authorizations by providing the necessary patient medical record documentation that justifies medical necessity
  • Actively observed and practiced HIPAA in all kinds of work I was involved in
  • Thoroughly documented my work within the patient medical records section for authorizations, sent documentation notes to the physicians to update them on the status of order authorizations.

Admitting Worker

UC Irvine Medical Center
07.2012 - 03.2014
  • Front desk patient registration, central registration desk, multi-specialty, primary care, physical therapy
  • Verified all patient insurances for scheduled physician appointments
  • Collaborated with back office medical personnel including physicians to ensure patients scheduled for their return follow up appointments as expected.

Education

Bachelor of Science in Nursing -

Chamberlain University – School of Nursing
Las Vegas, NV
05.2021

Certificate of Achievement – IGETC: GE Certification -

Golden West Community College
Huntington Beach, CA
01.2019

Medical Assistant Program -

North R.O.P.
Anaheim, CA
01.2010

Skills

  • Direct Patient Care
  • Patient Assessments
  • Medication and IV administration
  • Documentation and Charting
  • Clinical judgment
  • Wound Care
  • Care Plan Development
  • Patient and family advocacy
  • Infection control measures
  • Lab result interpretation
  • Team Coordination
  • EMR Systems: Cerner, EPIC

Nursing School Clinical Experience

  • Fundamentals, 48, North Vista Hospital
  • Adult Health I, 96, MountainView Hospital, Dedicated Education Unit (DEU)
  • Adult Health II, 96, MountainView Hospital, Dedicated Education Unit (DEU)
  • Mental Health, 48, Desert Springs Hospital – Virtual Clinical Replacement
  • Maternal Newborn, 48, Virtual Clinical Replacement
  • Pediatrics, 48, Summerlin Hospital – Virtual Clinical Replacement
  • Critical Care, 48, Summerlin Hospital – Virtual Clinical Replacement
  • Community Health, 96, Virtual Clinical Replacement
  • Leadership, 96, Sunrise Hospital

Volunteer Experience & Awards

  • Volunteer – Sunday School Primary Team Teacher – Mountain Shadows Ward – LDS Church March - current
  • Volunteer – NLV Stake Women's Conference Planning Committee – LDS Church January 2022 - current
  • Volunteer – Sunday School Team Teacher – Mountain Shadows Ward, LDS Church October 21-March 22
  • Licensed Cosmetologist – California State Board of Barbering and Cosmetology – October 2004 to Present
  • Nurse Excellence Award Nominee: Friend of Nursing Non-Patient Care Role – UC Irvine Medical Center, Newport Cancer Center – August 2018
  • Employee of the Month Award – UC Irvine Medical Center, Gottschalk Medical Plaza – December 2013

Certification

  • June 2023-2025 Licensed Registered Nurse (RN) #841487 - Nevada Board of Nursing
  • June 2024-2026 - RQI Basic Life Support (BLS) – American Heart Association


Referencesavailable

Upon Request

Timeline

Registered Nurse - Staff Nurse-Medical Surgical

Spring Valley Hospital
05.2022 - Current

Registered Nurse Graduate Program, Emergency Department

Elite Medical Center
05.2021 - 05.2021

Patient Care Tech I

Elite Medical Center
02.2021 - 07.2021

Principal Admitting Worker

UC Irvine Medical Center
03.2014 - 12.2018

Admitting Worker

UC Irvine Medical Center
07.2012 - 03.2014

Bachelor of Science in Nursing -

Chamberlain University – School of Nursing

Certificate of Achievement – IGETC: GE Certification -

Golden West Community College

Medical Assistant Program -

North R.O.P.
  • June 2023-2025 Licensed Registered Nurse (RN) #841487 - Nevada Board of Nursing
  • June 2024-2026 - RQI Basic Life Support (BLS) – American Heart Association


JACQUELYN KOPP