JACQUELYN LARRY
Milwaukee,WI
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
29
29
years of professional experience
Work History
Community Connector
Children’s Wisconsin Hospital
08.2022 - Current
- Provide in-person visits to clients; connected families to appropriate community resources such as childcare, child development needs, stress management, family activities and other supports
- Complete needs assessment, enrollment forms and have weekly contact with families to identify more goals or needs
- Developed and maintained relationships with community partners resulting in an increase in community resource availability and utilization
- Enter client data in database and maintain up-to-date records for all clients
- Co-host Parent Café and helped with planning other events
- Participate in case reviews and team meetings, resulting in team collaboration and increases in successful case outcomes.
Administrative Assistant
Robert Half-Krause Funeral Home
02.2022 - 08.2022
- Greet clients, visitors, and guests; decides the purpose of each person’s visit and directs or escorts them to the appropriate location and provides any refreshments they may need
- Answering and making phone calls
- Taking accurate and complete messages
- Receives mail, documents, packages, and courier deliveries and delivers or distributes items
- Data entry into record management systems
- Create and proof obituaries for publication
- Submit trust and insurance documents
- Receive payments and complete receipts
- Create and proofread memorial folders and other documents for services.
Assistant Community Manager
Cardinal Capital Management, Inc
10.2020 - 01.2022
- Execute resident leases, process move-ins and move-outs
- Notify previous residents of any move-out charges
- In-charge of resident collections
- Maintain records of all collection files
- Report past residents to collections as needed
- Maintained property occupancy at or above 95%
- Collect rent and all fees and deposits due to management, post payments and make money deposits
- Manage delinquent resident accounts, send balance due letters, and process all late fees and evictions
- Provide excellent customer service to visitors, residents, and vendors by listening, being patient, showing empathy and communicating clearly to meet everyone’s needs
- Process Annual and Interim Recertifications
- Oversee Office Staff and Maintenance Staff.
Assistant Community Manager/Occupancy Specialist
Aspen Crossing Apartments
05.2018 - 08.2020
- Ensure Fair Housing and LIHTC rules and regulations are followed
- Address tenant concerns in a professional and courteous manner
- Deal with resident complaints, concerns and requests in a timely basis
- Collect rent checks
- Generate renewal letters, collect required paperwork and interview tenants process recertifications and interim recertifications using Yardi software
- Process applications for approvals, credit check renewal history, and execute leases
- Assist with Wheda reporting
- Oversee Office staff, Maintenance technicians and grounds personnel
- Schedule vendors for service.
Supervised Visitation Worker
Lad Lake
01.2018 - 07.2018
- Facilitate and Supervise visits of non-custodial parents with their children
- Maintain contact with the social worker assigned to the case
- Redirect and coach parents when needed on child engagement, discipline, nutrition, hygiene, and basic care
- Transport children to and from visits safely
- Provide written documentation of each visit
- Attend family team meetings when needed.
Owner/ Director
Lots of Love Childcare
10.1995 - 02.2018
- Supervised operations and personnel for two locations
- Recruited, hired, and trained employees
- Evaluated employee progress on performance
- Responsible for all administrative task
- Planned, implemented, and taught curriculum appropriate to each age group
- Created training manual for staff
- Coordinated counseling sessions
- Conducted fire drills, room, and safety inspections
- Managed monetary transactions
- Responsible for purchasing and inventory control
- Planned activities, conferences, field trips, and workshops.
Education
Medical Assisting associate degree -
Sanford Brown College
07.2010
Early Childhood Education associate degree -
Milwaukee Area Technical College
West Allis, WI06.1999
Skills
- MS Office (Word, Excel, Outlook, Slides, Forms, PowerPoint
- Google Drive (Docs, Sheets, Slides, Forms)
- Yardi Voyager
- Onesite
- Amrent
- Osnium
- Epic
Additional Information
26, Coordinated Childcare Educational Training
Timeline
Community Connector
Children’s Wisconsin Hospital
08.2022 - Current
Administrative Assistant
Robert Half-Krause Funeral Home
02.2022 - 08.2022
Assistant Community Manager
Cardinal Capital Management, Inc
10.2020 - 01.2022
Assistant Community Manager/Occupancy Specialist
Aspen Crossing Apartments
05.2018 - 08.2020
Supervised Visitation Worker
Lad Lake
01.2018 - 07.2018
Owner/ Director
Lots of Love Childcare
10.1995 - 02.2018
Medical Assisting associate degree -
Sanford Brown College
Early Childhood Education associate degree -
Milwaukee Area Technical College