Friendly and customer-focused hospitality professional with strong experience in restaurant and front desk operations. Skilled at providing outstanding service, resolving guest concerns efficiently, and keeping daily operations running smoothly. Energetic, quick to adapt, and always looking for ways to enhance the guest experience. A reliable team player who values building genuine connections and creating a welcoming environment. Supervising daily store operations to ensure high-quality service and products. Ensuring compliance with health, safety, and cleanliness standards. Managing inventory levels, ordering supplies, and reducing waste. Customer Experience Monitoring and improving customer satisfaction. Addressing complaints or issues promptly and professionally. Ensuring consistent product quality and excellent service. Creating and managing budgets, including labor and supply costs. Expanding the business through new locations or partnerships.