Hi, I’m
Jacquelyn Matotek
Beaver Falls,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resource position. Ready to help team achieve company goals.
Overview
12
years of professional experience
Work History
Lily and Lotus Counseling
Manager and CEO
01.2015 - Current
Job overview
- Completes any audit requests and coordinate with insurance companies when needed
- Complies with clinical documentation and review of charting for quality of standard of care
- Completes credentialing contracts with insurance companies
- Manages successful virtual private practice offering individualized treatment planning and therapeutic interventions
- Develops and implements effective business management strategies to ensure practice efficiency and sustainability.
- Increased application efficiency by analyzing usage patterns and recommending improvements based on findings.
- Provided timely support to users, addressing and resolving issues related to email, calendar management, and custom applications.
- Developed comprehensive documentation for Lily and Lotus Notes infrastructure, facilitating knowledge transfer and enabling streamlined operations.
- Developed and documented network policies, procedures and standards.
- Established effective backup strategies for critical data stored in Lotus Notes databases, safeguarding against potential loss or corruption incidents.
Ignite Coaching and Consulting
Virtual Coaching Practice
01.2021 - Current
Job overview
- Conducts comprehensive assessments and develops personalized wellness and empowerment plans to move clients past personal roadblocks and into success
- Collaborates with other mental health professionals, medical providers, and community resources to provide comprehensive care
- Provides consulting, training, and education to other professionals in building business plans, navigating credentialing, marketing, insurance company billing, and developing online presence.
- Refined internal processes for improved efficiency within coaching practice which led to better time management on projects and tasks.
- Increased client retention rates by consistently delivering high-quality coaching experiences.
- Achieved positive outcomes for clients by addressing performance challenges and identifying areas for improvement.
Gateway Rehabilitation Center
Substance Abuse and Trauma Therapist
01.2013 - 01.2015
Job overview
- Conducted one-on-one therapy sessions to assess client's mental and emotional state and develop treatment plans enabling them to achieve better mental health
- Partnered with treatment team to identify treatment courses for clients
- Held group processing and psycho-educational groups
- Negotiated home contracts with families while conducting discharge planning sessions
- Facilitated Seeking Safety Trauma Groups and held trauma-informed yoga and meditation for clients in program.
- Implemented cognitive-behavioral techniques aimed at changing patterns of thinking or behavior that may be contributing to clients'' difficulties related to traumatic experiences.
- Contributed to ongoing professional development within the field by attending conferences, workshops, and seminars on trauma-informed care practices.
- Collaborated with interdisciplinary teams to create comprehensive treatment plans tailored to individual client needs.
- Established rapport with clients through empathetic listening and genuine understanding, cultivating trust and openness during therapy sessions.
- Evaluated treatment outcomes using standardized measures, adjusting therapeutic approaches as necessary to optimize client progress and recovery goals.
- Maintained detailed case notes for effective documentation, enabling review of progress and adjustments to treatment strategies as needed.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
Education
CCBC, Community College Of Beaver County
Certification from Human Resource Management
03.2025
Sexual Health Alliance , Texas City, TX
CST Certified Sex Therapist from Sex Therapy
01.2022
Waynesburg University, Cranberry Township, PA
Master's in Mental Health & Counseling from Clinical Mental Health
01.2013
Penn State University, Monaca, PA
Bachelor of Science in Applied Psychology from Applied Psychology
01.2010
Skills
- Public Speaking
- Mentorship
- Cooperative Collaboration
- Relationship Building
- Talent Development/Recruitment
- Business Management
- Self-awareness
- Assertiveness
- Influencing skills
- Mentoring abilities
- Staff Development
- Training delivery
- Decision-Making
- Team Collaboration
- Conflict Resolution
- Case Management
- Administration and management
- Documentation And Reporting
- Mental Health Support
- Referral Coordination
- Regulatory Compliance
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
Affiliations
- Sexual Health Alliance
- American Association of Sexuality Educators, Counselors, and Therapists (AASECT)
- National Board for Certified Counselors (NBCC)
- Reiki International
Timeline
Virtual Coaching Practice
Ignite Coaching and Consulting
01.2021 - Current
Manager and CEO
Lily and Lotus Counseling
01.2015 - Current
Substance Abuse and Trauma Therapist
Gateway Rehabilitation Center
01.2013 - 01.2015
CCBC
Certification from Human Resource Management
Sexual Health Alliance
CST Certified Sex Therapist from Sex Therapy
Waynesburg University
Master's in Mental Health & Counseling from Clinical Mental Health
Penn State University
Bachelor of Science in Applied Psychology from Applied Psychology
Personal Information
Title: MENTAL HEALTH PROFESSIONAL & WELLNESS COACH
Currently in a Human Resource Management Certification Training program and will take tests SHRM.
I am currently enrolled in a Human Resource Management Certification program and will test upon completion.
Personal Information
Title: MENTAL HEALTH PROFESSIONAL & WELLNESS COACH
Currently in a Human Resource Management Certification Training program and will take tests SHRM.
I am currently enrolled in a Human Resource Management Certification program and will test upon completion.
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