Jacquelyn McDonald
Fort Worth,TX
Summary
Determined dental assistant intern looking to build on skills and acquire new skills at a reputable dental office. Skilled in maintaining a sterile and safe clinical environment, as well as proficient in maintaining dental instruments and offering patient support. Demonstrated strengths include strong communication skills, ability to adapt to new technologies and commitment to providing high-quality patient care. My previous experience in client care and customer service can positively impact overall efficiency of dental operations and heighten levels of patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Specialist
The Home Depot Inc
Fort Worth, TX
05.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback.
- Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
- Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
Client Care Partner
AccentCare
Fort Worth, TX
03.2023 - 12.2024
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Laundered clothing and bedding to prevent infection.
- Recorded patient conditions and vital signs before and after medical operations.
- Adhered to infection control guidelines while providing direct patient care services.
Education
RDA - Dental Assisting
The College of Health Care Professions
TX03-2025
Associate of Arts - Humanities
Tarrant County College
Fort Worth, TX05-2020
Skills
- BLS provider
- CPR and AED certified
- Four-handed dentistry
- Six-handed dentistry
- Dental terminology
- Tooth morphology and identification
- Basic tray setup
- Basic anesthetic setup
- Chair setup and breakdown
- Infection control
- Instrument Identification
- Instrument preparation and sterilization
- Able to conduct coronal polishing
- Familiar with conducting an FMX
- Familiar with attaching and removing dental dams
- Familiar with taking maxillary impressions
- Sterilization techniques mastery
- Continuous learning attitude
- Detail-oriented mindset
- Excellent communication skills
- Excellent customer service
Certification
- BLS Provider
Timeline
Sales Specialist
The Home Depot Inc
05.2023 - Current
Client Care Partner
AccentCare
03.2023 - 12.2024
RDA - Dental Assisting
The College of Health Care Professions
Associate of Arts - Humanities
Tarrant County College