Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelyn Mcelveen

Palm Coast,Florida

Summary

Dedicated Pct with extensive experience at UF Health St Johns, skilled in vital signs monitoring and compassionate patient care. Recognized for enhancing patient satisfaction through attentive support and effective communication. Committed to maintaining confidentiality and promoting dignity, ensuring a safe and comfortable environment for all patients.

Overview

30
30
years of professional experience

Work History

Patient Care Technician

UF Health St Johns
05.2000 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Facilitated smooth transitions between healthcare settings by effectively communicating patient needs and preferences during handoffs.
  • Reduced hospital readmission rates by educating patients on their treatment plans and medication management.
  • Boosted morale among patients experiencing emotional distress or anxiety through empathetic conversations and therapeutic touch therapies.
  • Improved patient satisfaction scores through effective communication and active listening to address concerns.
  • Decreased instances of falls or injuries by implementing appropriate safety measures, such as bed alarms and non-slip mats.
  • Contributed to the improvement of departmental policies and procedures through participation in regular meetings and open communication with team members.
  • Fostered positive relationships with patients and their families by providing emotional support and addressing concerns in a timely manner.
  • Promoted patient privacy and dignity by maintaining confidentiality of personal information and delivering respectful care at all times.
  • Maintained up-to-date knowledge of best practices in patient care through participation in ongoing professional development opportunities.
  • Expedited discharge processes for patients transitioning to home-based care by preparing necessary equipment and providing education on self-care techniques.
  • Contributed to positive clinical outcomes through accurate charting, timely reporting of changes in condition, and close collaboration with nursing staff.
  • Ensured continuity of care during staffing shortages or emergencies by offering flexible availability for additional shifts when needed.
  • Increased efficiency in the administration of medications by assisting with proper documentation, storage, and disposal procedures.
  • Ensured a safe environment for patients by adhering to infection control protocols and maintaining a clean workspace.
  • Assisted nursing staff in maintaining accurate inventory of medical supplies by promptly reporting shortages or expired items.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans that promoted optimal patient outcomes.
  • Enhanced patient care by providing thorough and compassionate assistance with activities of daily living.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

CNA

Drs Lake Healthcare
11.1999 - 04.2000
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

Magnolia Healthcare
05.1995 - 11.1999
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Education

Certified Nursing Assistant - Nursing

St Johns River State College
East Palatka, FL
06-1993

GED -

Palatka High School
Palatka, FL
06-1992

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Basic life support
  • Dressing assistance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Emergency response
  • Clinical documentation
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Blood glucose testing
  • Patient observation
  • CPR certification
  • Infection control standards
  • Catheter care
  • Blood glucose monitoring
  • Specimen collection
  • Infection control
  • Phlebotomy techniques
  • Data collection
  • EKG interpretation
  • Mobility assistance
  • Clinical training
  • Information protection
  • Infection prevention
  • Medical equipment operation
  • Active listening
  • Compassionate care
  • Acute care
  • Restocking supplies
  • Oxygen therapy
  • Feeding assistance specialist
  • Monitoring patient conditions
  • Bed preparation
  • Body mechanics knowledge
  • Empathy and compassionate care
  • Calm under stress
  • Family communication
  • Phlebotomy training
  • Patient assessments
  • Heavy lifting

Timeline

Patient Care Technician

UF Health St Johns
05.2000 - Current

CNA

Drs Lake Healthcare
11.1999 - 04.2000

CNA

Magnolia Healthcare
05.1995 - 11.1999

Certified Nursing Assistant - Nursing

St Johns River State College

GED -

Palatka High School
Jacquelyn Mcelveen