Jacquelyn Ness

Facilitated patient registration and appointment scheduling using electronic health record systems.

• Streamlined insurance verification processes to enhance patient access efficiency.
• Obtained signatures from financial responsibility and treatment procedures from patients or guardians.
• Answered incoming calls, scheduled appointments and filed medical records.
• Processed payments using cash and credit cards, maintaining accurate records of transactions.
• Collaborated with clinical staff to ensure seamless patient transitions and care coordination.
• Provided exceptional customer service, addressing patient concerns promptly and professionally.
• Resolved patient inquiries regarding services, eligibility, and documentation requirements effectively.
• Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
• Typically, check in 60-80 patients daily myself

• Managed patient scheduling and appointment confirmations, ensuring optimal office workflow.
• Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
• Provided exceptional customer service, addressing patient inquiries and concerns promptly.
• Coordinated insurance verification processes to facilitate seamless billing operations.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
• Checked in 40-50 Patients daily, offering financial plans and payment estimates

• Developed and implemented staffing solutions for dental practices, enhancing operational efficiency.
• Managed recruitment processes, ensuring timely placement of qualified dental professionals.
• Fostered relationships with clients to understand staffing needs and provide tailored services.
• Streamlined onboarding procedures for temporary staff, improving integration and compliance.