Jacquelyn Potter
Las Vegas
Summary
Dynamic HR leader with a proven track record at The Animal Foundation, excelling in employee engagement and compliance management. Spearheaded performance evaluations and streamlined HR processes, enhancing productivity and fostering a positive work environment. Adept at resolving complex employee relations issues while maintaining confidentiality and promoting organizational values.
Overview
20
20
years of professional experience
Work History
Director of Human Resources
The Animal Foundation
05.2022 - Current
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Developed and implemented new annual performance evaluations to ensure consistent and fair compensation.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Updated HR Policies and Handbook, trained supervisors on how to implement the polices. Educated team members on new policies and the Handbook.
- Created an attendance tracking system.
- Created a Managers' Material with sample forms, corrective actions, and other tools for managers.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
Human Resources Supervisor
Smithfield
10.2021 - 05.2022
- Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
- Organized HR Files including performing an audit of the I-9s.
- Created a program to exhibit the companies Core Values that included rewards for employees.
Human Resources Manager and Partner
Goodwill of Southern Nevada
07.2005 - 10.2021
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Partnered with Retail and Operation District Directors and their team members to assist and find solutions for concerns.
Education
Bachelor of Arts - English
San Diego State University
San Diego, CASkills
- Benefits management
- Compliance management
- HR analytics
- Records management
- Employee Engagement
- Creation of policies and procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Director of Human Resources
The Animal Foundation
05.2022 - Current
Human Resources Supervisor
Smithfield
10.2021 - 05.2022
Human Resources Manager and Partner
Goodwill of Southern Nevada
07.2005 - 10.2021
Bachelor of Arts - English
San Diego State University
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