Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelyn Rhoades

Chalmers,IN

Summary

Proven track record in enhancing operational efficiency and product quality, leveraging exceptional attention to detail and critical thinking abilities. Skilled in logistics management and customer service, consistently exceeding performance goals. Achieved significant improvements in quality assurance, underpinning a results-driven approach to complex problem-solving and team leadership.

Overview

12
12
years of professional experience

Work History

Associate

Subaru Automotive of Indiana
01.2022 - Current
  • Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
  • Documented production information via daily system logs and discussed issues with management.
  • Mentored new hires on company policies, standard operating procedures, and specific job responsibilities to foster a supportive work environment.
  • Improved product quality by adhering to strict quality control measures, conducting inspections, and promptly addressing any issues.
  • Inspected products and machines to maintain quality and efficiency.
  • Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.

Quality Assurance

Double H Plastics
03.2019 - 12.2021
  • Oversaw quality assurance protocols to optimize designs.
  • Updated and executed written procedures in coordination with engineering and quality assurance.
  • Supported quality assurance measures through meticulous inspection of components prior to assembly.
  • Performed quality assurance evaluations of processes.
  • Reduced errors with thorough quality assurance checks during assembly operations.
  • Followed quality assurance policies and procedures to verify work of production team.
  • Developed and delivered training on quality assurance procedures and production operations.
  • Delivered high-quality products through rigorous testing procedures and quality assurance practices.
  • Conducted quality assurance and performance audits.
  • Increased customer satisfaction with high-quality products through rigorous quality assurance procedures.

Shipping Clerk

Dollar General Distribution Center
08.2018 - 02.2019
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
  • Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.

Production Associate

FCA Chrysler
04.2018 - 10.2018
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
  • Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Inspected products and machines to maintain quality and efficiency.

Shipping Coordinator

Yellow Supply
05.2016 - 04.2018
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
  • Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
  • Processed returns and updated accounts.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Facilitated smooth transitions during periods of high volume by effectively reallocating resources within the team.
  • Coordinated with sales and production teams to ensure timely fulfillment of orders.
  • Ensured safety protocols were followed in warehouse, minimizing incidents.
  • Maintained accurate shipping records, ensuring compliance with regulatory standards.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Manager

Scoops Ice Cream
04.2012 - 04.2016
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Counted money in drawers at beginning and end of each shift.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Education

High School Diploma -

Taylor High School
Kokomo, IN
06.2014

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Documentation skills
  • Logistics Management
  • Quality Assurance
  • Critical thinking abilities

Timeline

Associate

Subaru Automotive of Indiana
01.2022 - Current

Quality Assurance

Double H Plastics
03.2019 - 12.2021

Shipping Clerk

Dollar General Distribution Center
08.2018 - 02.2019

Production Associate

FCA Chrysler
04.2018 - 10.2018

Shipping Coordinator

Yellow Supply
05.2016 - 04.2018

Manager

Scoops Ice Cream
04.2012 - 04.2016

High School Diploma -

Taylor High School

Similar Profiles

CREATE PROFILE
Jacquelyn Rhoades