Jacquelyn Robbins
Putnam,CT
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing and collecting messages to facilitate office communication. Positive, hardworking, and upbeat with strong relationship-building abilities. Talented Scheduler with an organized approach. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Results-driven candidate with successful track record of providing administrative support in busy office environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Inbound Scheduler
Walgreens Distribution Center
09.2022 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
- Monitored employee performance closely to identify areas for improvement or additional training needs that would lead to optimized scheduling outcomes.
- Worked closely with the truck driver(s) and their brokers to ensure their load would be safely offloaded in a timely manner.
- Monitored all purchase orders to make sure they were available to be received in, if there were issues, the proper channels would be taken in order to correct any issues.
- Facilitated smooth transitions between multiple shifts so all tasks would be completed.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Maintained the flow of the dock and workers on a daily basis to ensure all loads were safely and efficiently completed.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Trained and supervised employees on office policies and procedures.
General Warehouse Worker
Walgreens Distribution Center
11.2015 - Current
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
- Loaded and unloaded delivery vehicles, verifying shipment accuracy for both incoming and outgoing orders.
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
- Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to efficiently handle materials.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Assisted warehouse lead with inventory controls by following quality standards, resulting in smooth audits.
- Assisted in the training of new employees, ensuring they quickly became productive members of the team.
- Continually trained and coached new employees to increase production.
- Supported successful supply chain operations by accurately receiving inbound shipments from vendors.
- Checked packages and merchandise for damage and notified vendors.
- Verified documentation and condition of freight to assure quality standards were achieved.
Orchard Worker
Lapsley Orchard
07.2005 - Current
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Accepted orders and packed food for takeout and delivery.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
- Managed inventory effectively to minimize waste and maximize profit margins for the business.
- Collaborated closely with team members, fostering a cooperative work environment to meet daily goals.
- Ensured proper maintenance of all equipment within the food truck operation through regular inspections and timely repairs when necessary.
- Promoted positive customer experiences by swiftly addressing concerns or complaints with professionalism and empathy.
- Trained new employees on proper food handling techniques, equipment usage, sanitation practices, and company policies.
- Implemented successful marketing tactics to attract new customers while maintaining strong relationships with regular patrons.
Education
Certified Nursing Assistant - Nursing Assistance
Quinebaug Valley Community College
Danielson, CT08.2009
High School Diploma -
Putnam High School
Putnam, CT06.2007
Skills
- Computer Skills
- Attention to Detail
- Data Entry
- Strong Work Ethic
- Customer Service
- Critical Thinking
- Teamwork and Collaboration
- Effective Multitasking
- Schedule Coordination
- Schedule Management
- Telephone Etiquette
- Staff Coordination
- Microsoft Office Suite
- Order Processing
- Documentation proficiency
- Document Management
- Client Relations
- Recordkeeping expertise
- Professional and mature
- Spreadsheet Management
- Excel spreadsheets
- Filing and data archiving
Timeline
Inbound Scheduler
Walgreens Distribution Center
09.2022 - Current
General Warehouse Worker
Walgreens Distribution Center
11.2015 - Current
Orchard Worker
Lapsley Orchard
07.2005 - Current
Certified Nursing Assistant - Nursing Assistance
Quinebaug Valley Community College
High School Diploma -
Putnam High School