Jacquelyn Rolfe
Olathe,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Shopper
Walmart
Olathe, KS
11.2022 - Current
- Assisted customers in selecting items that met their individual needs and preferences.
- Organized clothing racks, shelves, and displays in the store according to size, color, and style.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Collaborated with store management team to ensure appropriate inventory levels were maintained.
- Inspected returned merchandise for damage or defects before placing it back on display.
- Stocked shelves with newly received merchandise according to established guidelines.
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Followed proper procedures when accepting returns or exchanging items for customers.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
- Followed application instructions closely and reviewed deliveries to minimize errors.
Education
Some College (No Degree) - Nurse Assistant
Kansas College of Nursing
Lenexa, KSSkills
- Planning and Organization
- Decision-Making
- Documentation And Reporting
- Flexible Schedule
- Prioritizing Orders
- Verifying Order Accuracy
- Upbeat and Outgoing Attitude
- Heavy Lifting
- Customer Service
- Relationship Building
- Attention to Detail
- Deadline Driven
- Customer Relations
- Verbal and Written Communication
Certification
- Certified Nursing Assistant
Timeline
Personal Shopper
Walmart
11.2022 - Current
Some College (No Degree) - Nurse Assistant
Kansas College of Nursing