JACQUELYN SELTZER
Billing Specialist, Account Owner
Fort Worth,Tx
Summary
Efficient billing professional with years of experience in diverse settings. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Detail-oriented with a strong understanding of bookkeeping principles and customer service. Considered focused and organized team player. Experienced with QuickBooks, JD Edwards EnterpriseOne, Oracle, Salesforce, and Excel.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Billing Specialist
Wolters Kluwer
Dallas, TX
03.2022 - Current
- Correct invoice errors while securing approval to issue credit memos and invoice only orders; ensuring approval is documented in the order event log; and following up to ensure the timely delivery of all invoices
- Partner with other teams and Account Executives on record clean-up projects; adding or updating account information in the records
- Collaborate with customers, third party institutions and other team members to resolve billing inconsistencies and errors
- Securely handle client data and payment information
- Identify, research, and resolve billing variances to maintain system accuracy and currency.
- Work with multiple departments to check proper billing information.
- In less than a year, $3,713,359 in unapplied funds and outstanding balances resolved
General Manager/Stylist
Shear Thairapy Salon
Colleyville, TX
10.2020 - 03.2022
- Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs.
- Managed cash flow, business transactions, banking, and accounting processes.
- Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential.
- Maintained general appointment calendar and set shift schedules.
- Maintain an updated schedule of all appointments
- Maintain inventory and order new products and supplies as needed
- Analyze weekly and monthly revenues
- Prepare monthly and quarterly budget with updated ordering, staffing and marketing costs
- Plan and organize events for the salon
- Liaison for outside vendors and organizations
- Record, manage and process payroll for all 1099 employees
- Coaching/mentoring team members on underperforming metrics
Salon Manager
Ulta Cosmetics
Hurst, TX
04.2019 - 10.2020
- Reviewed and audited financial results regarding sales
- Provided oversight and leadership to group of 5-10 stylists
- Accomplished all aspects of business including sales, guest satisfaction and operations
- Consistently reviewed payroll management tool to forecast and manage stylist hours
- Planned and facilitated various salon events
- Identified underperforming metrics and developed strategies to grow employees with the business
- Attracted, hired and trained new employees
- Managed salon supply inventory
Bartender/Server
Outback Steakhouse
Fort Worth, TX
04.2017 - 04.2019
- Collected payments and balanced cash drawer at end of shift
- Provide excellent communication and customer service skills, while building strong customer relationships
- Manage accurate register and produced daily sales reports
- Managed bar inventory, restocked supplied and managed inventory
- Dispersed checks to vendors after verifying order accuracy
- Tracked event finances including initial deposits, due payments, and final balances
LVN- Field
Epic Health Services
Fort Worth, TX
12.2014 - 04.2017
- Assessed home health patients to identify the physical, psychosocial, and environmental needs as evidenced by documentation, clinical record, case conference, team report, and evaluations
- Implemented/developed/documented the plan of care to ensure quality and continuity of care
- Provided effective communication to patients/families, team members, and other health care professionals as evidenced by clinical notes, case conferences, communication notes, and evaluations
- Notified supervising nurse of changes in the client's condition
- Provided health education to clients and/or caregivers
LVN, Assistant Director of Nursing
Granbury Care Center
Granbury, TX
05.2012 - 06.2014
- Oversaw clinical operations of the Nursing Department
- Provided reports/recommendations as needed/required for the Director of
- Nursing concerning the Nursing Department
- Coordinated and administered immunizations for staff and residents
- Prepared performance evaluations of the employees
- Facilitated nursing service educational programs, such as in-servicing and new hire orientation
LVN, Intake Coordinator/Data Entry Clerk
Interim Healthcare
Granbury, Fort Worth, TX
07.2008 - 05.2012
- Began in medical records upon hire at Granbury office and performed responsibilities as data entry clerk until graduation from vocational nursing program
- Received referrals and coordinated initial plans to meet the immediate needs of patients and families
- Communicated plan of care with patients/families
- Facilitated services required for start of care
- Coordinated with other home agencies and DME companies upon discharge
Education
Cosmetology -
Ogle School of Hair Skin Nails
Fort Worth, TX 08.2016 - 09.2017
Vocational Nursing
Weatherford College
Weatherford, TX 01.2010 - 08.2011
Skills
Billing systems and software
Timeline
Billing Specialist
Wolters Kluwer
03.2022 - Current
General Manager/Stylist
Shear Thairapy Salon
10.2020 - 03.2022
Salon Manager
Ulta Cosmetics
04.2019 - 10.2020
Bartender/Server
Outback Steakhouse
04.2017 - 04.2019
Cosmetology -
Ogle School of Hair Skin Nails
08.2016 - 09.2017
LVN- Field
Epic Health Services
12.2014 - 04.2017
LVN, Assistant Director of Nursing
Granbury Care Center
05.2012 - 06.2014
Vocational Nursing
Weatherford College
01.2010 - 08.2011
LVN, Intake Coordinator/Data Entry Clerk
Interim Healthcare
07.2008 - 05.2012