Jacquelyn Smith
Dallas ,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
36
36
years of professional experience
Work History
Branch Operations Manager
NB Handy Distributors
09.2022 - Current
- Improved branch efficiency by streamlining operations and implementing new processes.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Reduced staff turnover with effective training programs and employee support initiatives.
- Increased overall sales, implementing targeted marketing strategies and promotional campaigns.
- Enhanced customer experience by providing exceptional service and addressing concerns promptly.
Inside Sales Team Lead
NB Handy Distributors
10.2021 - 09.2022
- Boosted team productivity by implementing efficient sales strategies and coaching techniques.
- Developed strong client relationships through consistent communication and attentive customer service.
- Achieved sales targets consistently with proactive lead generation and effective follow-up tactics.
- Enhanced team performance, providing ongoing training and support to all members.
- Mentored junior staff members, fostering a supportive work environment that encouraged professional growth.
Showroom Sales Consultant
Global Furniture Group
04.2016 - 10.2021
- Boosted showroom sales by providing exceptional customer service and product knowledge to clients.
- Increased client satisfaction by addressing their needs and concerns promptly and professionally.
- Drove sales growth with effective upselling techniques tailored to individual customers.
- Assisted in maintaining a visually appealing showroom, ensuring proper display of products for easy access and viewing.
- Conducted informative product demonstrations, enhancing customer understanding and interest in the merchandise.
Senior Sales Executive
ADD HVAC & Mechanical
06.2015 - 04.2016
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Expanded market presence by identifying new business opportunities and successfully closing deals.
- Collaborated with cross-functional teams to develop innovative solutions that met customer requirements, resulting in higher customer satisfaction.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
Distribution Center Manager
East Coast Metal Distributors
09.2005 - 06.2015
- Increased distribution center efficiency by streamlining workflows and optimizing staff scheduling.
- Reduced order processing times with the implementation of a new inventory management system.
- Managed daily operations, ensuring accuracy and timeliness of all shipments to customers.
- Coordinated with suppliers to maintain optimal levels of stock, reducing costs and avoiding stockouts.
- Implemented safety protocols for employees, resulting in fewer accidents and improved overall safety record.
- Developed strong relationships with transportation partners to ensure on-time delivery and cost-effective shipping solutions.
- Collaborated with sales teams to support promotional activities, ensuring adequate product availability during peak periods.
Warehouse Inventory Control Manager
Central Carolina Air Conditioning
06.1998 - 09.2005
- Improved warehouse efficiency by implementing inventory control systems and processes.
- Reduced order processing time by streamlining picking, packing, and shipping procedures.
- Enhanced overall accuracy of inventory records through regular audits and reconciliations.
- Collaborated with cross-functional teams to address and resolve inventory discrepancies for improved operational effectiveness.
- Managed a team of inventory control specialists, providing guidance and support to ensure accurate reporting of stock levels.
Environmental Health Specialist
United States Army
08.1988 - 05.1996
- Improved community health by inspecting and monitoring environmental conditions in various settings such as restaurants, schools, and businesses.
- Protected public safety by conducting regular inspections of food facilities and ensuring compliance with local health regulations.
- Reduced the risk of disease transmission through the investigation and management of outbreaks, working closely with healthcare providers and other stakeholders.
- Enhanced environmental quality by enforcing air, water, and soil pollution control measures to safeguard public health.
- Promoted public awareness on environmental health issues by delivering educational presentations at community events and workshops.
- Performed thorough assessments of indoor air quality in commercial buildings, making recommendations for improvements when needed.
- Conducted training sessions for environmental health professionals, enhancing their knowledge of best practices and emerging trends in the field.
- Compiled reports and provided training courses.
- Performed environmental site assessments and provided remediation recommendations.
Education
No Degree - Business Administration And Management
University of Arkansas At Pine Bluff
Pine Bluff, AR05.2025
Skills
- Compliance Reporting
- Sales management
- Strategic Planning
- Opening and closing procedures
Timeline
Branch Operations Manager
NB Handy Distributors
09.2022 - Current
Inside Sales Team Lead
NB Handy Distributors
10.2021 - 09.2022
Showroom Sales Consultant
Global Furniture Group
04.2016 - 10.2021
Senior Sales Executive
ADD HVAC & Mechanical
06.2015 - 04.2016
Distribution Center Manager
East Coast Metal Distributors
09.2005 - 06.2015
Warehouse Inventory Control Manager
Central Carolina Air Conditioning
06.1998 - 09.2005
Environmental Health Specialist
United States Army
08.1988 - 05.1996
No Degree - Business Administration And Management
University of Arkansas At Pine Bluff
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