Jacquelyn Smith
Lawrenceville,GA
Summary
Highly motivated and results-oriented individual with a strong background in customer service, fitness, and sports. Proven ability to excel in fast-paced environments, build strong relationships, and provide exceptional service. Eager to contribute to a dynamic team and contribute to the success of a thriving pickleball program. Strategically-minded Tournament Organizer known for high productivity and efficient task completion. Possess specialized skills in event planning, team coordination, and effective communication. Excel in problem-solving, time management, and adaptability, ensuring successful tournament execution under varying conditions.
Overview
7
7
years of professional experience
Work History
Tournament Desk
One Love Tennis LLC
Norcross, GA
05.2024 - Current
- Gained valuable customer service experience by assisting with the smooth operation of junior and adult tennis tournaments year-round
- Responsibilities included player registration, scheduling, scorekeeping, and addressing player inquiries
- Thrived in a fast-paced and sometimes stressful environment, consistently providing excellent customer service even under unexpected or uncontrollable circumstances.
Group Fitness Instructor
Spice Pole & Aerial Fitness
Duluth, GA
06.2018 - Current
- Designed and delivered engaging and effective fitness classes, including specific classes such as aerial silks, pole fitness, yoga, etc.
- Motivated and inspired clients to achieve their fitness goals while ensuring their safety and well-being.
- Built a strong rapport with clients, providing personalized instruction and support.
Education
Master of Accountancy - Accounting
Clark Atlanta University
Atlanta, GA05.2010
Skills
- Customer Service
- Communication & Interpersonal Skills
- Scheduling & Coordination
- Problem-Solving & Conflict Resolution
- Teamwork & Collaboration
- Leadership & Team Management
- Computer Proficiency
Hobbies and Interests
- Avid tennis and pickleball player with 1.5 years of experience.
- Won city finals and runner-up in multiple seasons of USTA, T2 tennis, and Atlanta Lawn and Tennis.
- Served as captain and co-captain for tennis teams.
Timeline
Tournament Desk
One Love Tennis LLC
05.2024 - Current
Group Fitness Instructor
Spice Pole & Aerial Fitness
06.2018 - Current
Master of Accountancy - Accounting
Clark Atlanta University
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