JACQUELYN TERRY
AMTRAK
Birmingham,AL
10
years of professional experience
Business professional with experience in occupational health onboarding and billing compliance. Brings hands-on support for pre-employment screenings, audit readiness, charge integrity, and accurate documentation using EPIC and SAP SuccessFactors while working closely with HR, compliance, and revenue cycle teams.
Work History
OCCUPATIONAL HEALTH ONBOARDING SPECIALIST
1 Year- Coordinated pre-employment health screenings, including physical exams and drug tests, by scheduling through Sterling and collaborating with third-party vendors for timely, accurate data reporting and compliance with onboarding protocols.
- Collaborated with HR and compliance departments to align onboarding practices with company policies, reducing process gaps and enhancing operational consistency.
- Ensured regulatory compliance with federal health and safety standards, including OSHA guidelines through continuous monitoring, documentation review and internal audits.
- Supported development and enforcement of organizational policies and procedures, ensuring adherence to internal controls and regulatory requirements.
- Reviewed follow-up documentation to ensure resolution and tracking of health compliance issues.
- Utilized SAP SuccessFactors to manage candidate data and onboarding documentation.
BILLING COMPLIANCE ANALYST
9 Years 3 Months- Reduced the risk of compliance violations and contributed to enhancing revenue integrity across departments.
- Implemented process improvements that increased billing accuracy and streamlined workflows.
- Analyzed and resolved specific billing edits delaying claims from processing within EPIC.
- Maintained and updated provider master files in EPIC, ensuring accurate data for clinical and billing systems and supporting charge capture and revenue cycle integrity.
- Identified charges, coding or clinical documentation issues and worked with appropriate leadership, revenue cycle departments and other areas to resolve.
- Utilized knowledge of medical terminology and UB-04 billing to accurately update REV/HCPCS codes.
- Supported charge capture audits to maintain the accuracy and integrity of the Charge Description Master (CDM).
- Sustained daily focus on attaining productivity standards and recommending new approaches for enhancing performance.
- Participated in mandatory training sessions to enhance compliance knowledge, and education sessions according to organizational guidelines.
Education
A.A. - LIBERAL ARTS
Skills
Occupational Health Software
EPIC Hospital Billing
Healthcare Compliance
Reimbursement resolution
Database Management
Data Analysis Tools
MedeAnalytics
Sterling
Microsoft Office Suite
Insurance Proration
Timekeeping Solutions
Contract Management
Client Records Management
Client relationship management
Business acumen
Client Records Management
Timeline
OCCUPATIONAL HEALTH ONBOARDING SPECIALIST
AMTRAK
07.2023 - 07.2024Read More
BILLING COMPLIANCE ANALYST
BROOKWOOD BAPTIST HEALTH
04.2014 - 07.2023Read More
JEFFERSON STATE COMMUNITY COLLEGE
A.A. from LIBERAL ARTS
Read More