Jacquelyn Wrench

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Explained treatment procedures and instructed patients on home care guidelines.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Educated patients on proper oral hygiene techniques, promoting long-term dental health.
• Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
• Contributed to office organization by maintaining accurate patient records and updating files regularly.
• Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
• Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
• Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
• Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
• Enhanced team productivity by providing timely assistance during complex dental procedures.
• Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
• Supported dental procedures, ensuring efficient operation and patient satisfaction.
• Enhanced patient rapport by consistently delivering compassionate and professional care.
• Assisted in emergency dental procedures, providing critical support in high-pressure situations.
• Monitored patient comfort and safety during dental procedures.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
• Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.

Lead dental assistant, customer support