Jacquelyn Young
Cincinnati,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Private Nanny
Care.com HomePay
05.2023 - 08.2023
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Organized different types of activities to enhance physical and intellectual development.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Transported children to and from activities using personal or family vehicle.
- Encouraged children to be understanding and patient with others.
- Supervised children on playground to help develop physical and social skills.
- Coordinated playdates and outings to meet children's physical and social needs.
- Identified warning signs of emotional and developmental problems in children.
Preschool Lead Teacher
KinderCare Learning Centers
12.2019 - 05.2023
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Provided open and loving environment where children direct learning process.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Planned and prepared activities for [age] students.
- Addressed behavioral and learning issues with parents and daycare management.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Administered assessments for each child and tracked results.
Front Desk Receptionist
Hyatt
01.2018 - 12.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Trained new team members on company procedures, customer service and issue resolution.
- Entered and updated sensitive customer information during check-ins and room changes.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Manager
The Children's Place
08.2016 - 06.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Amelia High School
Batavia, OH06.2013
Skills
- Grocery Shopping
- Computer Use
- Behavior Redirection
- Manage Behaviors
- Meals Plus
- Organic Ingredients
- Meal Coordination
- Mobile Devices
- Teaching Empathy
- Age-Appropriate Recreational Activities
- Childcare Management
- Toilet Training
- Housekeeping and Cleaning
- First Aid
- Praise and Encouragement
- Daily Logs
- Parent Interaction
- Development of Social Skills
- Meal and Snack Preparation
- Dietary Needs
- Parent Relationship Development
- Positive Reinforcement Methods
- Boundary Setting
- Safe Food Serving
- Food Services
- Work Schedule Development
- Dish Washing
- Self-Confidence Development
- Lunchtime Assistance
Timeline
Private Nanny
Care.com HomePay
05.2023 - 08.2023
Preschool Lead Teacher
KinderCare Learning Centers
12.2019 - 05.2023
Front Desk Receptionist
Hyatt
01.2018 - 12.2019
Manager
The Children's Place
08.2016 - 06.2019
High School Diploma -
Amelia High School