Jacquelyn Zavala
Santa Clara,CA
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of administrative practices.
Overview
4
4
years of professional experience
Work History
EBC Coordinator
Pure Storage
Santa Clara
10.2023 - Current
- Coordinating the scheduling of briefings, meetings, and events, ensuring that all logistical details are handled, such as room reservations, equipment setup, and catering.
- Act as the point of contact for resolving any issues that arise during the briefing, such as technical difficulties or logistical problems.
- Utilized calendar software and tools (e.g., Microsoft Outlook, Google Calendar) to optimize scheduling and minimize conflicts.
- Gathered all essential information for each briefing with the account team and ensured complete and accurate completion of the briefing form.
- Provided comprehensive logistical and concierge support for customers and account teams, including arranging dining, transportation, translation services, lodging, and entertainment reservations.
Administrative Assistant
Apple
Santa Clara , CA
09.2022 - 10.2023
- Prioritized and filtered incoming requests, invitations, and opportunities to ensure the VP's focus is aligned with
strategic goals. - Designed contracts, collected fees and booked venues for events.
- Compiled and produced presentations and reports as directed by leadership team.
- Organized and managed the VP's schedule, including arranging meetings, appointments, and conference calls.
- Scheduled and coordinated meetings, appointments and travel arrangements for VP and directors.
- Planned and coordinated travel logistics for the VP, including flight accommodations, transportation, and itineraries.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Administrative Assistant
Amazon
Santa Clara , CA
12.2021 - 02.2022
- Tracked and submitted employee timesheets to prepare for payroll processing
- Maintained accurate department and customer records
- Responded to client and vendor inquiries via email and telephone, providing updated and accurate information
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors
- Oversaw company database and verified accurate updates and proper file management
- Reviewed company budget development and adherence and provided cost projection reports to inform decision-makers
- Collaborated with management staff in meetings, took meticulous notes and distributed minutes to attendees.
ELPAC Administrator
Santa Clara Unified School District
Santa Clara , CA
05.2020 - 09.2021
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator
- Managed payroll for temporary, hourly and salaried employees
- Handled payroll help desk and answered questions regarding correct and accurate payroll time entry
- Drafted and maintained revenue reports to document income and expenditure trends
- Collaborated with human resources teams to pay out bonuses and severances, construct leave pay schedules and process payroll garnishments
- Facilitated communication between departments, management and customers to resolve issues and achieve performance targets
- Monitored payroll, credit card purchases and invoicing to prevent financial errors
- Implemented payroll reconciliation tools to improve report accuracy.
Front Desk Associate
Fitness19
Santa Clara , CA
03.2020 - 08.2020
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members
- Handled payment processing and provided customers with receipts and proper bills and change
- Welcomed large volume of guests and improved overall customer service
- Created and optimized employee schedules for shift coverage.
Education
Communication
Mission College
11.2021
Bachelor of Arts - Business
San Jose State University
San JoseSkills
- Resourceful and Analytical
- Supplies Ordering
- Timesheet Processing
- Computer Skills
- Microsoft Office
- Candidate Searching
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
EBC Coordinator
Pure Storage
10.2023 - Current
Administrative Assistant
Apple
09.2022 - 10.2023
Administrative Assistant
Amazon
12.2021 - 02.2022
ELPAC Administrator
Santa Clara Unified School District
05.2020 - 09.2021
Front Desk Associate
Fitness19
03.2020 - 08.2020
Communication
Mission College
Bachelor of Arts - Business
San Jose State University
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