Jacquelyn Bohner
Waretown,NJ
Summary
Ambitious state-certified Nursing Assistant bringing experience in multiple healthcare settings. Observant and reliable with a positive bedside manner and excellent time-management skills to address patient requirements in outpatient hospital settings and acute homecare facilities. Proficient in mobility and personal hygiene support. Proven ability to stay organized and prioritize tasks in a fast-paced environment. Eager to learn new specialties and adapts quickly to new environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Leader
Saladworks/Frutta Bowls
10.2024 - 11.2025
- Supervised crew operations, leading a team to deliver consistent, high-quality service, maintain smooth daily workflows, and ensuring adherence to safety protocols and operational standards.
- Trained and mentored team members on best practices and efficient workflow management, both front- and back-of-house operations, strengthening performance and teamwork.
- Directed and participated in extensive food preparation and cooking, ensuring accuracy, freshness, and compliance with safety standards.
- Oversaw kitchen organization, ingredient rotation, and supply restocking to minimize waste and maintain cost efficiency.
- Assisted with scheduling, opening/closing duties, and cash handling to support overall store management.
- Resolved customer concerns with professionalism and efficiency, contributing to a positive guest experience and repeat business.
Front Desk Receptionist
Tallwoods Career Center
01.2022 - 04.2023
- Responsible for several administrative support duties.
- Management of electronic health record while following HIPAA protocol
- Answering incoming calls promptly, taking messages, directing calls to the correct destination
- Confidently answer general questions that clients and vendors have about the business
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Collected payments, processed transactions and updated relevant records
Hostess/Cashier
The Chicken or the Egg
01.2020 - 01.2022
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Used cash registers and credit card machines to cash out customers.
- Answered customer questions about hours, seating, and menu information.
- Seated patrons based on guest preferences and seating availability.
- Provided patrons with estimated waiting times during peak service hours.
Assistant Restaurant Manager/ server
Sweet Jenny's Ice Cream
01.2019 - 01.2020
- Managed team of up to 15 restaurant staff, maintaining exceptional customer service and quality standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Direct Support Professional
Community Options
01.2016 - 01.2018
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Assisted with daily living activities, running errands, and household chores.
Education
Associate Degree - Nursing
Ocean County College
Toms River, NJ11.2025
Nursing
Allied Health Institute
Northfield, NJ01.2023
High school diploma -
Southern Regional High School
Manahawkin, NJ06.2016
Skills
- Patient care
- Team leadership
- HIPAA
- Medical Records
- Medication administration
- Working with people with developmental disabilities
- Performance reviews
- Performance improvement plan management
- Employee onboarding
- Data collection
- Client feedback collection
- Active listening
- Problem-solving
- Customer service
- Customer relationship building
- Customer complaint resolution
- Cash flow management
- Food service staff productivity monitoring
- Food waste mitigation
Certification
- CNA 2023 to 2026
- CPR Certification 2023 to 2025
- State Tested Nursing Assistant
Timeline
Shift Leader
Saladworks/Frutta Bowls
10.2024 - 11.2025
Front Desk Receptionist
Tallwoods Career Center
01.2022 - 04.2023
Hostess/Cashier
The Chicken or the Egg
01.2020 - 01.2022
Assistant Restaurant Manager/ server
Sweet Jenny's Ice Cream
01.2019 - 01.2020
Direct Support Professional
Community Options
01.2016 - 01.2018
Nursing
Allied Health Institute
Associate Degree - Nursing
Ocean County College
High school diploma -
Southern Regional High School