Jacquelyne Porter
Foresthill,CA
Summary
Proven team player and skilled housekeeper, I excelled at Forest House Lodge by enhancing sanitary conditions and guest satisfaction. Leveraging strong customer service and bathroom cleaning expertise, I contributed to a significant improvement in client feedback. My ability to collaborate effectively and promote self-advocacy among peers stands out, showcasing a blend of hard and soft skills vital for any employer.
Overview
16
16
years of professional experience
Work History
Housekeeper and Laundry
Forest House Lodge
24590 Main St., Foresthill, CA 95631
10.2020 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Peer Advocate
AMI Housing
3123 Professional Dr. Suite 210 Auburn, CA 95603
05.2017 - 08.2017
- Served as a liaison between clients and service providers, ensuring clear communication of expectations and responsibilities.
- Provided feedback to supervisory staff on trends observed among clientele, which informed adjustments made within the organization.
- Promoted self-advocacy among clients by teaching skills necessary for independent problemsolving.
- Created a safe space where clients felt comfortable discussing personal challenges without fear of judgment or stigma.
Housekeeper
Comfort Inn Hotel (currently Red Lion Inn & Suites
1875 Auburn Ravine Rd, Auburn, Ca 95603
05.2015 - 08.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Courtesy Clerk
Safeway
1455 NE Division St, Gresham, OR 97030
10.2008 - 08.2010
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
Pre-request Its For Nursing Program
Mt. Hood Community College
Gresham, ORHigh School Diploma -
Amphitheater Highschool
125 W Yavapai Rd, Tucson, AZ 8570505-2007
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Languages
Spanish
Limited Working
Timeline
Housekeeper and Laundry
Forest House Lodge
10.2020 - Current
Peer Advocate
AMI Housing
05.2017 - 08.2017
Housekeeper
Comfort Inn Hotel (currently Red Lion Inn & Suites
05.2015 - 08.2015
Courtesy Clerk
Safeway
10.2008 - 08.2010
Pre-request Its For Nursing Program
Mt. Hood Community College
High School Diploma -
Amphitheater Highschool