Jacquelyne Porter
Foresthill,CA
Summary
Proven team player and skilled housekeeper, I excelled at Forest House Lodge by enhancing sanitary conditions and guest satisfaction. Leveraging strong customer service and bathroom cleaning expertise, I contributed to a significant improvement in client feedback. My ability to collaborate effectively and promote self-advocacy among peers stands out, showcasing a blend of hard and soft skills vital for any employer.
Overview
16
16
years of professional experience
Work History
Housekeeper and Laundry
Forest House Lodge
10.2020 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Peer Advocate
AMI Housing
05.2017 - 08.2017
- Served as a liaison between clients and service providers, ensuring clear communication of expectations and responsibilities.
- Provided feedback to supervisory staff on trends observed among clientele, which informed adjustments made within the organization.
- Promoted self-advocacy among clients by teaching skills necessary for independent problemsolving.
- Created a safe space where clients felt comfortable discussing personal challenges without fear of judgment or stigma.
Housekeeper
Comfort Inn Hotel (currently Red Lion Inn & Suites
05.2015 - 08.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Courtesy Clerk
Safeway
10.2008 - 08.2010
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
Pre-request Its For Nursing Program
Mt. Hood Community College
Gresham, ORHigh School Diploma -
Amphitheater Highschool
125 W Yavapai Rd, Tucson, AZ 8570505-2007
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Languages
Spanish
Limited Working
Timeline
Housekeeper and Laundry
Forest House Lodge
10.2020 - Current
Peer Advocate
AMI Housing
05.2017 - 08.2017
Housekeeper
Comfort Inn Hotel (currently Red Lion Inn & Suites
05.2015 - 08.2015
Courtesy Clerk
Safeway
10.2008 - 08.2010
Pre-request Its For Nursing Program
Mt. Hood Community College
High School Diploma -
Amphitheater Highschool
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