JACQUELYN L. BEARD

Dear Hiring Executive, I would like to contribute to your organization in a Leadership capacity utilizing comprehensive experience in large scale, multi-million dollar operations . As you note in the attached resume, I offer a track record of successfully overseeing customer service, employee relations management, business/operations management, sales/margin improvement, project management, team leadership, and shrink reduction/profit and loss. I also possess a proven track record in surpassing sales goals, increasing employee accountability, boosting productivity, cutting costs, and improving merchandising. Selected Career Achievements include: Increasing annual sales by more than 13%, Top Comp Growth sales 15.7%, Best Sales plan 11.7%. Reducing shrink $300,000 after inventory. Managing and executing multiple 80 million-dollar Supercenters, increasing sales and profits in every assigned operating location. Remodels completed underbudget and annual inventories completed under deadline. Receiving ‘Outstanding Leadership’ award in Market 20. Leading Regional Sponsorship rollout, new Store Manager Mentee and CoHort for Region 2. Acting as Market Manager when touring stores in their absence. Leading 350 Hourly Associates and 15 Salary Managers creating a high-performace culture which increases productivity and process efficiencies. Selected as ‘Store Manager of the Year’ for Region 2 and classified as a High Performer. Chosen to attend Shareholders meeting in Arkansas. Hiring, training and developing new Salaried Store Mangers teaching operations including: human resources, financial acumen, planning and execution, administraton and customer service. Directing all aspects of customer relations, employee relations, and vendor relations. Fostering associate engagement and enhancing overall customer store experience. I am experienced in identifying, troubleshooting and resolving diverse account concerns, providing customized solutions to specific client objectives, and delivering individualized service to build a loyal client base in a highly competitive marketplace. I know that my track record of dramatically improving revenues, reducing costs, negotiating new contracts, and building new businesses and departments, will allow me to make immediate contributions to your company. DISTRICT MANAGER / MARKET MANAGER Dedicated, results-driven professional with 15 years experience in customer service, employee relations management and talent development, business/operations management, sales/margin improvement, project management, team leadership, and shrink reduction/profit and loss. Proven track record in financial acumen surpassing sales goals, increasing employee accountability, boosting productivity, cutting costs, and improving merchandising. Consistently exceeds organizational goals while managing multiple ongoing projects under strict budgetary and time constraints. Adept at working in fast-paced environments and proactively improving customer service processes, utilizing superlative analytical, communication, and problem-solving skills.