JACQUELYN M. MATZENBACHER
Brunswick,GA
Summary
Energetic Instructor with 6 years of hands-on experience employing range of suitable strategies to foster student learning. Accomplished in revising and updating course materials, evaluating student performance and supervising research and field-based developmental activities. Dedicated to maximizing in-class time.
Overview
1
1
year of professional experience
Work History
Role Player
OTA
Brunswick, GA
08.2021 - Current
- Learned scripts to understand characters' relationships and develop role interpretations.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Work closely with federal agencies such as TSA
- Train new role players
Administrative Screening Officer
Chenega Infinity/FLETC Security
Brunswick, GA
- Identified issues, analyzed information and provided solutions to problems
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Used coordination and planning skills to achieve results according to schedule
- Adhered to social distancing protocols and wore mask or face shield
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Conducted Covid testing
- Assisted in Covid vaccinations
- Conducted vehicle searches
- Trained new officers
Adjunct Instructor
Coastal Pines Technical College
Brunswick, GA
- Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
- Improved student performance by defining clear goals and communicating performance metrics.
- Used technological equipment to enhance process of students' learning.
- Used lectures, discussions and demonstrations to increase learning and classroom success.
- Improved student understanding by efficiently managing teaching materials and answering students' discussion inquiries.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Created unique, student-centered lesson plans and assignments for each class to promote maximum learning and knowledge retention.
- Examined and graded assignments and assessments to report grades to appropriate personnel.
- Integrated current events and cultural themes into course materials to contextualize subject matter and facilitate lifelong learning.
- Submitted daily class roster to accurately maintain attendance records.
- Attended meetings and workshops to refine and enhance instructional skills.
- Consistently communicated with students to acknowledge and reward positive strides and discuss areas of improvement.
Team Leader/Supervisor
New Hope of Indiana Inc
Indianapolis, IN
- The direct supervisor for at least 11 associates at a time and up to 16 at once.
- Schedule the DSP's inside the homes of 9 clients with disabilities, in the three homes they live in 24 hours a day.
- On call for each associate and house 24 hours a day, 7 days a week.
- Scheduling the lives and advocating for each client.
- Pay bills, and reconcile bank statements monthly.
- Insure each client sees a physician when needed or when an appointment is due.
- Insure transportation and staff are provided to each outing such as church, a movie etc.
- Insure each clients needs and wants are met 24 hours a day and stay in contact with State and family.
- Audit all documentation needed on multiple data bases.
- Data bases include THERAP, Advocare, Scheduler, EMAR, and UltiPro.
- Provide training to associates as needed and am tasked with the training of new Team Leaders on scheduling and time management.
- Payroll for each DSP.
- Pass meds and perform direct care as needed
- Work closely with all doctors, therapists, and vocational teams.
- Keep all family members in the loop and deal with any complaints in a timely and professional manner.
Education
Bachelor of Arts - English/Psychology
Ball State University
2005
Skills
- Supervisory
- On Boarding
- Training
- Time Management
- Documentation Audits
- Data Entry
- Filing
- Customer Service
- Payroll
- Scheduling
- Billing
- Book Keeping
- Teaching/Lesson Plans
- Organization
- Microsoft Word and Excel
Timeline
Role Player
OTA
08.2021 - Current
Administrative Screening Officer
Chenega Infinity/FLETC Security
Adjunct Instructor
Coastal Pines Technical College
Team Leader/Supervisor
New Hope of Indiana Inc
Bachelor of Arts - English/Psychology
Ball State University
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