Experienced professional with a strong background in customer service, time management, and trend tracking. Seeking to transition career to new insurance company with current 4-40 license. Skilled at problem-solving and developing effective solutions. Adept verbal and written communicator known for fostering positive relationships, surpassing objectives, and excelling in client services, communication, and administrative support.
Overview
9
9
years of professional experience
Work History
Personal Insurance Agent
BL Insurance
01.2025 - 07.2025
Worked with Quote Rush and EZLynx to run Quotes for homeowner's and Auto quotes.
Worked with Appalachian underwriters and Hudson to get Liability, Flood and Umbrella quotes.
Assisted clients with personal insurance lines, including home, auto, flood, Umbrella, and Builders Risk policies.
Provided personalized insurance solutions based on individual needs and risk assessments.
Delivered excellent customer service by answering questions and managing policy changes.
Bar Manager
Tara Golf and Country Club
10.2016 - 12.2024
Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages.
Ordered beer, wine, liquor, and necessary items for the bar when items were running low.
Controlled costs and properly rotated inventory, minimizing waste and moving older products.
Maintained high standards for drink quality, overseeing preparations and monitoring beverage safety.
Interacted with members and provided excellent customer service.
Evaluated customer needs and provided recommendations.
Created custom cocktail and wine menus for special events and seasonal menu changes.
Built strong relationships with suppliers to ensure consistent product availability.
Empowered employees to solve operational challenges independently and managed escalations or conflicts.
Assisted in preparation of annual budgets, including projection of sales volume and staffing costs.
Oversaw staff performing closing duties and ensured server reports were accurate.
Education
Sarasota High
Sarasota, FL
05-2011
Skills
Budget Development
Customer Relations
Strategic Planning
Relationship Building
Conflict Resolution
Customer Service
Training and Mentoring
Guest Interaction
Time Management
Attention to Detail
Organizational Skill
Skilled in Word, Excel, Outlook, Publisher, Adobe Acrobat