Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacquelynn Rehmert

Greenville,OH

Summary

Motivated Operations Supervisor possessing excellent relationship and contract manager skills. Well versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commerical approach to solving problems and developing business processes. Recognized as driven, dedicated, and hard-working leader with history of streamlining operations and increasing productivity. Dependable and detail-oriented to manage multiple task and priorities. Broad experience includes office management, invoicing, dispatching, and database management. Demonstration a positive attitude to adapt to any situation.

Overview

23
23
years of professional experience

Work History

Field Education Specialist

Yellow Freight
01.2023 - Current
  • Coordinated departmental teams to successfully integrate new educational programs.
  • Planned, formulated and assessed job aides, policies, and Standard Operating Procedures designed to implement educational objectives and performance standards.
  • Identified methods and tools to promote success in project-based learning.
  • Created training materials throughout the company
  • Created onboarding new hire manuals, checklists

Operations Supervisor

Yellow Freight
10.2020 - 01.2023
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Compiled training materials for new employees and tracked skill development.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Analyzed department metrics and performance and reported findings to management.
  • Tracked company equipment, tools and technology to manage inventory.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
  • Collected customer feedback and made business adjustments to improve retention and satisfaction.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Interceded between employees during arguments and diffused tense situations.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Consulted with managers to resolve problems relating to employees performance
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge

Group Leader

Beauty Systems Group
11.2000 - 10.2020
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Monitored team performance to identify productivity improvement opportunities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards
  • Reviewed daily requirements and forecasts and delegated work for optimal coverage.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Collaborated with other departments to optimize production workflows.
  • Met or exceeded target for on-time customer shipments
  • Used hand trucks and forklifts to load, unload and transport items
  • Attached identification labels to finished packaged items and shipping destination information on containers

Education

High School Diploma -

Tri-Village High School
New Madison, OH
05.1999

Skills

  • Customer Service
  • Leadership
  • Instructional Strategies
  • Complex Problem-Solving
  • Common Core Knowledge
  • Different Learning Styles
  • Plan Lessons
  • Appointment Scheduling
  • Motivational Leadership
  • Handling Complaints
  • Staff Scheduling
  • Multitasking and Organization
  • Performance Management
  • Decision Making
  • Microsoft Office
  • Workflow Optimization
  • Coaching and Mentoring
  • Warehouse Operations
  • Staff Supervision
  • Attention to Detail
  • Goal Setting
  • Friendly and Reliable
  • Delegation and Work Assignment
  • Layout Planning
  • Confidence and Drive
  • Verbal and Written Communication
  • Phone and Email Etiquette
  • Meeting Coordination and Support
  • Employee Motivation and Discipline

Timeline

Field Education Specialist

Yellow Freight
01.2023 - Current

Operations Supervisor

Yellow Freight
10.2020 - 01.2023

Group Leader

Beauty Systems Group
11.2000 - 10.2020

High School Diploma -

Tri-Village High School

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Jacquelynn Rehmert